Incharge - Warehouse Operations

Job Description

Effective communicator andcoordination with customer for all escalationEnsure profitability at siteand meeting all compliance (Manpower, vendor management)Technical Skills:Good knowledge in Excel, SAP, CAPA, CIP& KAIZEN. Good communications skill Primary Responsibilities: SAP, Warehouse KPI, Managing CAPA, Kaizen, Warehouse Stock, Customer escalations Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Field specialization: Academic score: Institution tier: Required Certifications: Required Trainings: Required work experience Key Performance Indicators: Customer Contractual KPI Achievement of CustomerSite Specific KPIs as per SLA Customer Relationship Timely recording and response to Customer Complaints with CAPA & RCA Inventory Management Daily Count and Monthly Wall to Wall Count Nil Variance in Monthly Stock Audit with zero customer debit Billing & Invoicing Timely submission of Monthly Billing Data to HO & to Client Petty Cash Management Timely submission of CBS with approval approved Budget Audit Observation Closure of Internal Audit Query on CBS, Asset, SOP, Financial Transactions at Warehouse Vendor Services -Ensure high level of Services from ManpowerHousekeepingSecurity and other Vendors. - Support Vendor on any pending issues - Adherence to S & E, CLRA, Minimum Wages, PF, ESI, Vendor Payout - Timely Submission of Vendor Bills to Corporate Office Placement & Tracking - Vehicle placement vs indents received -Vehicle status update at any given point of time. POD Timely and accurate receiving of PODs with remarks within 15 days from date of delivery. Qualit Control - SOP adherence Nil NC in Audit - Maintaining Warehouse Compliances (Apart from Manpower Compliances) - Ensure 5S Compliance - Maintaining Incident Log and timely closure Process Improvement - CIP and its closure as per Timelines decided. - Increased Productivity Training & Development 1. Identify Training Needs and develop training Calander for site