Inbound-Associate

Job Description

I Position Title: Inbound Associate Location: Hyderabad Department: Marketing Experience: 0-2+ Report To: Head of Marketing Employment Type: Full-Time Position We are seeking a proactive and customer-focused professional to handle inbound sales inquiries, qualify potential leaders, and support the sales process. The Sales Calls Executive plays a key role in shaping the customer’s first impression and guiding them through our service offerings to ensure high lead conversion. Key Responsibilities: Ø Receive and respond to incoming sales calls professionally and promptly. Ø Understand customer needs and present appropriate solutions effectively. Ø Qualify leads based on predefined criteria and route high-potential leads to the appropriate sales channels. Ø Maintain detailed records of all interactions and lead progress in CRM software. Ø Schedule follow-up calls, demos, or in-person meetings as necessary. Ø Support the sales team by preparing call summaries and client briefs. Ø Meet daily, weekly, and monthly call and conversion targets. Ø Handle initial objections and ensure a smooth customer experience. Qualifications: Bachelor's Degree: Ø Bachelor’s degree in business administration, Marketing, or a related field. Ø 1–2 years of experience in sales support, customer service, or inside sales roles. Ø Strong communication and interpersonal skills. Ø Proficiency in CRM tools and MS Office Suite. Ø Ability to work independently and manage time effectively in a high-paced environment. Preferred Skills Ø Experience in real estate, coworking, managing office services, or B2B sales. Ø Multilingual abilities (optional, based on market requirements). Ø Familiarity with CRM platforms like Salesforce, Zoho, or HubSpot will be add-onnbound-Associate Job Type: Full-time Schedule: Day shift Work Location: In person