Import Operation Executive

Key Responsibilities:

• Manage full-cycle US ocean import operations using Cargowise, including booking,

documentation, tracking, and delivery.

• Coordinate with overseas agents, shipping lines, customs brokers, and trucking vendors

to ensure timely cargo release and movement.

• Handle and verify essential import documents including MBL, HBL, ISF filings, Arrival

Notices, Commercial Invoices, and Packing Lists.

• Track container movements, monitor vessel arrivals, and proactively manage delivery

schedules.

• Provide timely updates and shipment visibility to clients and internal teams throughout

the shipment lifecycle.

• Ensure compliance with US Customs and FMC regulations, including documentation and

filing standards.

• Troubleshoot exceptions such as port delays, customs holds, and document

discrepancies.

• Maintain accurate and audit-ready operational records in Cargowise and internal tracking

systems.

Requirements

Educational Background:

•Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or

related field.

Experience:

• 3 to 5 years of hands-on experience in US ocean import freight forwarding operations.

Must-Have Skills:

• Strong knowledge of US import documentation, ISF filing, customs procedures, and FMC

compliance.

•Proficiency in using Cargowise One or other freight forwarding platforms.

•Excellent coordination, problem-solving, and client communication skills.

•Ability to manage high-volume shipments with accuracy and attention to detail.

•Experience handling FMCG, DTC, or retail industry shipments is an advantage.

•Fluent in written and verbal communication in English.

•Comfortable working in a US shift environment.