Job
Description
What You'll Do You will support Avalara's customers in setting up the connector between Avalara's Tax Engine and the customer's ERP, POS or Ecommerce platforms This is an Individual contributor role. You will assist customers in configuring their ERP, POS or Ecommerce platforms to support their sales tax processes and industry best practices Track the aspects of customer implementations, including important tasks, target dates, forecast dates, risk factors and customer interactions Support customers' success by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines You will report to the Implementation Manager and this role is for Pune Location. This is an Onsite role from Pune office What Your Responsibilities Will Be You will install and configure several of the following ERPs: Sage 100, Sage 300, Sage 500, Sage Intacct, Dynamics GP, D365 Sales, D365 Business Central, Salesforce Sales Cloud, Stripe Invoicing, NetSuite, QuickBooks, along with the ability to explain the configuration options and demonstrate sales order/invoicing processes. You will manage a large portfolio of active customers through their implementation or support process; organization and varying needs is critical to this role's success What You'll Need to be Successful 8+ years of experience with software implementation is required within the B2B sector or relevant experience Bachelor of Science in Engineering/Information systems/IT Experience with Tax Automation: lead the implementation of tax engines, returns exemption certificate systems for Avalara, TaxJar, Vertex, Sovos, Sabrix or similar software Experience as a Tax Manager, Tax Accountant, or bookkeeper for a business.# LI-Onsite
