Implementation Analyst

As an Implementation Analyst at SHL in Gurgaon, India, you will play a crucial role in configuring, implementing, and delivering custom reports, assessment products, and solutions on our cloud-based platform for global clients. Collaboration with various teams will be essential to ensure successful project delivery and meet customer expectations. **Key Responsibilities:** - Develop a strong working knowledge of internal systems and processes. - Build reports and assessments according to specifications. - Assess and troubleshoot technical issues effectively. - Perform SQL queries to support implementation and troubleshooting. - Communicate updates on deliveries with internal stakeholders. **Qualifications Required:** **Essential:** - Experience in system implementation, configuration, or troubleshooting tasks. - Ability to work proactively, manage workload, and handle pressure. **Desirable:** - Familiarity with Jira or other ticketing system usage. - SQL knowledge and experience with XML, HTML, or CSS. In this role, you will have the opportunity to work in a culture that values career development, ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity. SHL is currently undergoing significant investment, making it an exciting time to join and be part of something transformational. About SHL: SHL unlocks the possibilities of businesses through the power of people, science, and technology. With over 40 years of experience in the industry of people insight, SHL continues to lead the market with innovative product launches, ground-breaking science, and business transformation. By inspiring and transforming people's lives, SHL's products, insights, experiences, and services enable businesses to achieve growth at scale. What SHL Can Offer You: - Employee benefits package that takes care of you and your family. - Support, coaching, and on-the-job development to achieve career success. - A fun and flexible workplace where you'll be inspired to do your best work. - The ability to transform workplaces around the world for others. If you are looking for an opportunity to achieve your career goals and be part of a team that values diversity, equity, inclusion, and accessibility, consider applying to SHL and choose a new path with us.,