Security Managed Services Engineer (L2) NTT DATA, Inc.

3.0 - 7.0 years

0 Lacs

delhi

On-site

Your role at NTT DATA as a Security Managed Services Engineer (L2) involves providing a managed service to clients to ensure the operational continuity of their Security Infrastructures and systems. You will proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service, focusing on second-line support for incidents and requests with a medium level of complexity. Additionally, you may contribute to project work as required. Key Responsibilities: - Proactively monitor the work queues. - Resolve all incidents/requests in a timely manner within agreed SLA. - Update tickets with resolution tasks performed. - Identify, investigate, and analyze issues a...

Posted 2 weeks ago

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Implementation Analyst SHL

2.0 - 6.0 years

0 Lacs

haryana

On-site

As an Implementation Analyst at SHL in Gurgaon, India, you will play a crucial role in configuring, implementing, and delivering custom reports, assessment products, and solutions on our cloud-based platform for global clients. Collaboration with various teams will be essential to ensure successful project delivery and meet customer expectations. **Key Responsibilities:** - Develop a strong working knowledge of internal systems and processes. - Build reports and assessments according to specifications. - Assess and troubleshoot technical issues effectively. - Perform SQL queries to support implementation and troubleshooting. - Communicate updates on deliveries with internal stakeholders. **Q...

Posted 1 month ago

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MS Engineer L2 (Security) NTT DATA

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Security Managed Services Engineer (L2) at NTT DATA, your role is crucial in providing a managed service to clients to ensure the operational functionality of their Security Infrastructures and systems. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a key part in restoring service to clients and maintaining service level agreements. Your primary responsibilities include reviewing client requests or tickets, applying technical knowledge to resolve them efficiently, and offering second-line support for incidents and requests with a medium level of complexity. Additionally, you may contribute to project work when required, demonstrating y...

Posted 2 months ago

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