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Capillary Technologies
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Implementation Analyst

Implementation Analyst

Capillary Technologies

3 - 6 years

4 - 8 Lacs

bengaluru

Posted:8 hours ago| Platform:

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Skills Required

computer science automation manager quality assurance business analysis analytical data structures healthcare troubleshooting software implementation analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Requirements Analysis

Collaborate with clients and internal stakeholders to gather, validate, and document detailed business and technical requirements.

Platform Configuration

Configure and customize Capillary s loyalty solutions using internal tools, APIs, and frameworks to meet client-specific needs.

Testing & Quality Assurance

Perform functional, regression, and user acceptance testing to ensure high-quality, stable, and compliant implementations.

Client Support & Troubleshooting

Provide proactive and reactive support during and after implementation, resolving configuration-related issues promptly.

Project Coordination

Work cross-functionally with Engineering, QA, and Product teams to ensure alignment on timelines and deliverables.

Documentation

Maintain clear, structured documentation covering configurations, decisions, workflows, and deployment checklists.

Data Integration & Migration

Support data ingestion, transformation, and migration processes with a focus on accuracy, integrity, and security.

Continuous Improvement

Contribute to playbooks, process refinements, and reusable assets that improve implementation speed and consistency.

Feedback Loop

Gather client feedback post-deployment and suggest product or configuration improvements where applicable.

Required Qualifications

Technical Skills

Solid understanding of software implementation, integration, and RESTful APIs.
Proficiency with Excel; exposure to Power BI, Looker or other data visualization tools is a plus.
Familiarity with databases, data structures, and data transformation principles.
Awareness of AI/ML concepts is a bonus for teams exploring

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