Immediate Hiring -Contact Center Solutions Engineer

6 - 8 years

14 - 24 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Experience:

Contact Center Solutions Engineer

Key Responsibilities:

  • Implement and support

    Nice CXone

    ,

    Verint Cloud

    , and

    Auto Dialer

    platforms.
  • Integrate new features, manage upgrades, and ensure platform stability.
  • Collaborate with cross-functional teams to deliver new use cases and enhancements.
  • Monitor system performance and drive operational excellence.
  • Provide on-call, off-hours, and weekend support on a rotational basis.

Key Skills:

Nice CXone | Verint Cloud | Call Recording | Speech Analytics | Dialer Technologies | CCaaS | System Integration | Platform Support

Pramoth.n@htcinc.com.

Total Experience :

Relevant Experience :

Current CTC:

Excepted CTC :

Notice period (LWD) :

Current Location :

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HTC Global Services logo
HTC Global Services

IT Services and IT Consulting

Troy Michigan

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