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Immediate Hiring -Contact Center Solutions Engineer HTC Global Services

6.0 - 8.0 years

14 - 24 Lacs

chennai

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Job Title: Contact Center Solutions Engineer Experience: 5 to 8 Years Location: Chennai Job Description: Looking for an experienced Contact Center Solutions Engineer skilled in Call Recording, Speech Analytics, and Dialer Technologies . The role focuses on implementing and supporting Nice CXone (CCaaS) , Verint Cloud , and Auto Dialer solutions across global contact centers. Key Responsibilities: Implement and support Nice CXone , Verint Cloud , and Auto Dialer platforms. Integrate new features, manage upgrades, and ensure platform stability. Collaborate with cross-functional teams to deliver new use cases and enhancements. Monitor system performance and drive operational excellence. Provide...

Posted 3 weeks ago

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