IT Helpdesk executive

2 - 5 years

0 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1) Laptop and Desktop preparing for new Joiners

2) Follow Ticketing tools, the top priority for leaders

3) PC maintenance

4) Documentation

5) ERP and Reliving Emp data backup

6) Backup and restore activity

7) Asset Management

8) Own PC Users details if its common issue with owner name

9) Cisco or Sophos Firewall management

10) Software installation and Software troubleshooting if AMC support available

11) Laptop troubleshooting

12) Desktop troubleshooting

13) Printer support, Network Support

14) Engineering requirements for new developments

15) Meeting Arrangement

16) Conference setup

17) Zoom video conference setup

18) Teams conference setup

19) Audio conference setup

20) Printer all the time up and running

21) Tonner level monitor and update to the vendor for replacement

22) All the small printer tonner and ink maintain stock 1 number

23) Complete Purchase cycle, Quotation collection, Take approval from the report

manager, Part number, HSN, and SAC code collection, Raise a purchase

request, take the Approval Manager, and finance Manager’s signature and hand

over to SCM and follow up till PO signature, Vendor Registration with SCM

and Finance, Invoice follow-up till payment clearance.

24) Training Arrangements

25) The Training record and copy in the HR OneDrive

26) End Point Security install all the client PC

27) Keep clean for Server rack and Network and IT area support of house keeping.

Preferred candidate profile

Perks and benefits

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
CIEL HR logo
CIEL HR

Human Resources

Noida

RecommendedJobs for You