Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in New Delhi
>
Ienergizer
>
Ienergizer is hiring Process Trainer For RSA process in GGN - 2 post

Ienergizer is hiring Process Trainer For RSA process in GGN - 2 post

Ienergizer

2 - 7 years

3 - 6 Lacs

New Delhi Gurugram

Posted:2 weeks ago| Platform:

Apply

Skills Required

Training Process Training Trainer Training Need Analysis Bpo Training Product Training Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings, Great opportunity to be a part of Ienergizer as a process trainer . Requirements :- Overall, 3 years Experience in Call Centre /other industries with 1 Years Experience as Trainer. Graduation is must. BPO experience. Customer Service experience. Roles & Responsibilities :- Advanced Communication Skills: Ability to train agents on handling sensitive and complex issues, including de-escalation techniques. Emotional Intelligence: Training agents to recognize and manage their emotions and those of customers. Crisis Management Training: Educating agents on managing critical situations calmly and effectively. Scenario-Based Training: Using real-world scenarios and role-playing to prepare agents for high-stress interactions. Presentation Skills: Engaging and effective delivery of training materials. Knowledge of Training Methods: Understanding of adult learning principles and various training techniques. Patience and Empathy: Ability to support and guide learners at different levels. Analytical Skills: Assessing training effectiveness and identifying areas for improvement. For more information contact the below mentioned. Vinay - 9910155221 pradeep.gaur3@ienergizer.com Warm Regards, Talent Acquisition Team Ienergizer

More Jobs at Ienergizer

Hiring For US SOFT Collection Process Noida (Salary 50k Ctc )

Noida

Experience: Not specified

INR 3 - 6 Lacs

Hiring For Telecom Process II 29K CTC II HR Harsha Jha

Noida

Experience: Not specified

INR 1 - 3 Lacs

Hiring For Telecom Process II 29K CTC II HR Vanshika Aggarwal

Noida

Experience: Not specified

INR 1 - 3 Lacs

Hiring For Graduates Freshers II 18KCTC II HR Vanshika Aggarwal

Noida

Experience: Not specified

INR 1 - 3 Lacs

Hiring For Graduates Freshers II 18KCTC II HR Harsha Jha

Noida

Experience: Not specified

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Training Interview Now

Ienergizer

www.ienergizerbpo.com

Outsourcing and Offshoring Consulting

Noida UP

10001 Employees

390 Jobs

Key People

N/A

N/A

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Ienergizer is hiring Process Trainer For RSA process in GGN - 2 post

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Ienergizer

Mock Interview

RecommendedJobs for You

Ienergizer is hiring Process Trainer For RSA process in GGN - 2 post

Principal

Aviation Trainer - Vizag

Senior IELTS Trainer

Mathematics ( High /Middle / Primary ) School Teachers

Robotic Teacher

Coding Educator

Clinical Trainer

Industrial Automation Training with Placement

PHP FULL stack trainer

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Ienergizer is hiring Process Trainer For RSA process in GGN - 2 post

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Ienergizer