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ICQA RA, All Process paths

ICQA RA, All Process paths

Amazon

1 - 6 years

3 - 7 Lacs

pune

Posted:21 hours ago| Platform:

Apply

Skills Required

business administration administration audit compliance process training process improvement scheduling customer service customer experience ms office operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Listening to associates and be supportive to managers.
Answering requests and always gets back to people. Lead by example, doing what we say and act how we say Must be approachable, talking to employees to know how can L&D better, and contribute towards employees job. Must exhibit the best behavior while at work. Always be up to date with the latest techniques, tools, and processes. Be right, honest, and be willing to accept mistakes. Be willing to push their limits and accept more responsibilities Help and assist the AM to foster the development and growth of Amazon.com employees. Help and assist the AM to create and implement training plans for managers, trainers and others. Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals. Identify any production and scheduling conflicts, and report swiftly to AM. esponsible for managing the learning department so that new and existing FC associates, specialists, and managers are optimally trained and developed. Identify potential ambassadors/trainers and groom them to take various warehouse process training. Leadership Lead team of associates, ambassadors and Trainers. Develop and manage cross functional team to meet the operational needs. Track metrics of associates, ambassadors and trainers and report any gaps to AM. Administrative Update, track and record training, including progress and skill sets. Help and assist to create and manage training content and documentation. Understand and implement methods for gathering and tracking training metrics. Track and communicate assignments and progress. Conduct training and compliance audits on associates. Support all safety programs and compliance to ensure a safe work environment for all associates. Participate in process improvement initiatives of the department. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Bachelors degree in Executive Assistant or Business Administration 1+ years of manufacturing or customer-facing environment experience

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ICQA RA, All Process paths