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IAO (PLM End User Support) Professional

IAO (PLM End User Support) Professional

Expleo

1 - 3 years

4 - 8 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

CATIA PLM operational support CAD End User Support Workflow ITIL framework microsoft Operations Automotive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

IAO PLM End User Support Responsibilities

- Perform PLM Engg end user support activities on 3D exp, Enovia/CATIA & other tools

- Perform engg end user support for RNTBCI users on Enovia/CATIA & other CAD/PDM applications for Operational support, assistance, methodologies, Coaching and Floor walking support.

- Being an actor on the end-user incident workflow . Resolving incident at RNTBCI level in a timely manner or escalate

- Provide software explanation, methodologies and coaching to end users.

- Monitor local status of Engineering application: overall behaviour, performance measures,\u2026.

- Good rapport with end users by ensuring quality output on technical issues Qualifications

Bachelor of Engineering Essential skills

*Strong trouble shooting skills CATIA/Enovia or NX/Team centre & other CAD/PDM & CAE applications

*Tool Operational knowledge can be added advantage

*Must have experience in Automotive CAD/PDM & CAE support

*Working knowledge of Microsoft product suite

*Exposure to ITIL framework Experience

1-3 Years

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