HC Tech - HC Tech stack analyst

Position Summary

Workday integrations

Key Responsibilities

Workday & ServiceNow Integration Support

• Assist in building and maintaining integrations between

  Workday

  and internal/external systems using

  EIBs, Core Connectors, REST/SOAP APIs

  , and file-based exchanges.


• Support the

  implementation and configuration of ServiceNow HRSD

  , including workflows, case management, knowledge articles, and integrations with Workday.


• Monitor integration jobs, resolve errors, and perform root-cause analysis with senior analysts or architects.


• Participate in code reviews, data mapping exercises, and testing cycles for new integrations.

Technical Implementation & Data Processes

• Participate in data mapping and transformation during HRSD implementation and post-go-live enhancement cycles.


• Support automation initiatives using integration tools or scripts to reduce manual effort and improve HR data flow reliability.


• Contribute to maintaining metadata, documentation, and configuration repositories for integrations.

Cross-System Collaboration

• Work closely with HRIS, Technology, and Security teams to align HRSD and Workday integrations with enterprise architecture and compliance standards.


• Collaborate with vendors and implementation partners during configuration, testing, and deployment phases.


• Maintain detailed documentation for integrations, data flow diagrams, and configuration changes.

Collaboration & Learning

• Stay up to date on

  Workday and ServiceNow

  release updates, new features, and best practices.


• Participate in technical design sessions and translate business needs into system requirements.

Qualifications

Required

• Bachelor s degree in Computer Science, Information Systems, or related field (or equivalent practical experience).


• 2 5 years of experience in HR systems support, data integration, or software development, preferably involving Workday and ServiceNow HRSD.


• Basic proficiency with

  APIs, XML/JSON,

  or

  file transfer protocols.



• Understanding of

  Workday HCM

  data structures and integration concepts.


• Exposure to

  ServiceNow HRSD implementation activities

  such as configuration, case management, or workflow setup.


• Strong analytical and debugging skills, and a drive to learn technical tools deeply.

Preferred

• Exposure to

  Workday Studio

  or scripting (Python, PowerShell, or SQL).


• Knowledge of data governance, HR security models, or data warehouse integration.