Hybrid Branch Manager

Job Description

We are seeking a dynamic and results-driven Hybrid Branch Sales Manager for Various Brances of Odisha to lead sales efforts across both agency and direct channels at our branch. The ideal candidate will be responsible for driving revenue growth, managing a team of insurance advisors and sales executives, and ensuring high customer satisfaction while maintaining compliance with company policies and regulatory guidelines. Key Responsibilities: 🔹 Sales & Business DevelopmentDrive insurance sales through a hybrid model involving both agency (advisors/agents) and direct (walk-in or leads-based) channels. Achieve branch sales targets for life, health, or general insurance products. Identify potential customer segments and market opportunities within the branch's catchment area. 🔹 Team Management & DevelopmentRecruit, train, and manage a team of insurance advisors and sales executives. Monitor team performance and ensure achievement of individual and collective targets. Provide ongoing training and support to enhance team productivity and compliance. 🔹 Customer Relationship ManagementEnsure excellent customer service through relationship building and regular follow-ups. Resolve customer queries and complaints in a timely and professional manner. Maintain high levels of customer satisfaction and loyalty. 🔹 Operational ExcellenceEnsure adherence to internal processes and compliance with IRDAI guidelines. Manage branch sales operations, lead allocation, and reporting. Coordinate with underwriting, claims, and service teams for seamless customer experience. Qualifications: Bachelor’s degree in any discipline (MBA/PGDM preferred). Experience: 3–10 years of experience in insurance sales, with at least 2 years in a managerial/supervisory role. Experience in managing both agency and direct channels will be a strong advantage. Key Skills:Strong leadership and team management abilities Sales and target orientation Customer-focused attitude Excellent communication and interpersonal skills Knowledge of insurance products, processes, and compliance Compensation:Competitive, with performance-based incentives.