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BMW Techworks India
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HWVE_Operations Expert

HWVE_Operations Expert

BMW Techworks India

6 - 8 years

4 - 8 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

change management networking linux ldap problem management incident management windows troubleshooting apache firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role

Operations Expert

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Location

Bangalore/ Chennai

Experience:

6 8 Years

Number of openings

What awaits you/ Job Profile

Implement operational strategies, policies, and procedures.
Manage day-to-day operations to meet production targets.
Enhance productivity, particularly in onPrem operations.
Support backend development for client applications.
Set up infrastructure itoring and alerting systems and develop dashboards.
Manage Microsoft IIS and batch jobs operations.
Utilize initial Python experience for scripting and automation.
Coach and support team professional growth.
Support script troubleshooting and optimization.
Manage up from old to new infrastructure.
Propose efficiency improvements.
Participate in application cloud migration.

What should you bring along

5-8 years experience in Operations Management, with strong leadership and organizational skills.
Have managed day-to-day operations of IT service delivery, including incident management, problem resolution, change management, and service request fulfillment.
Knowledge of ITIL best practices and frameworks to standardize operational processes and improve service efficiency and effectiveness.
Lead regular performance reviews and assessments to identify operational bottlenecks, inefficiencies, and areas for improvement.
Experience optimizing through automation of manual processes, streamlining workflows, and enhancing operational agility and scalability.
Develop and maintain operational documentation, including procedures, policies, and knowledge articles, to ensure consistency and compliance with industry standards.

Must have technical skill

Experience with ticketing tools like Service Now or BMC ITSM Remedy for incident, change and problem management.
Operations experience in Payara on Linux
Scripting and automation expertise for On Premise infrastructure.
Infrastructure itoring, alerting systems, and dashboards setup.
Proficiency with Microsoft IIS and batch jobs.

Oracle, SQL Server, PostgreSQL: Query execution, administration, itoring, Patches, Upgrade, Performance analysis
Windows Servers: Install/Up services/servers, logging/ itoring, IIS administration, patching
Linux Servers: Logging, deployment, patching, create, delete, check files, including server log file
Server Side: Apache and Payara configure, patch, deploy, itor
AWS + SCP: itoring (CloudWatch) / troubleshooting (S3, EC2, RDS, etc. ) + deploy (Gi b Actions) if needed;
AWS CDH: create, manage use case, user management, queries in athena
IAM + LDAP
PowerShell / CMD: Automation, scripting, client versioning (+deployment), repetitive tasks
Networking: Application / DB / server firewall administration
MQ: Application itoring, administration, troubleshooting
Testing: SoapUI itoring = Nagios + Grafana
Incident/Change/ itoring/Infrastructure/NAS Share management
JIRA: Create user stories/tasks/PBIs/defects and document them + Testing (smoke tests, test executions, etc. )
Confluence: Documentation

Good to have Technical skills

Reporting/Visualization tools like Tableau / Power BI.
Basic experience with Python.
Familiarity with cloud-based operations and DevOps practices.
Experience with Java and GlassFish platform.
Jira/Confluence

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