Human Resources and Customer Care Executive

Location: Rajkot, Gujarat (On-site)

Work Mode: Full-time | Office-based

Freshers & Experienced Candidates Can Apply

We are hiring motivated and dedicated professionals to join our growing team at our Rajkot office. This single job post covers multiple openings across Customer Support and Human Resources functions.

🔹 Open Positions

1️⃣ Customer Care Executive

Number Of Vacancies Available: 2

Key Responsibilities

• Handle customer queries via calls, WhatsApp, email, and chat.
• Provide accurate product/service information to customers.
• Resolve complaints and follow up to ensure customer satisfaction.
• Maintain customer records and update CRM systems.
• Coordinate with internal teams for order, delivery, and support issues.

Prerequisites Required:

• Good communication skills in Hindi & English (Gujarati preferred).
• Basic computer knowledge (MS Excel, email, CRM tools).
• Customer-oriented attitude and problem-solving skills.
• Freshers are welcome to apply.

2️⃣HR Manager

Number Of Vacancies Available: 1

Key Responsibilities:

• Manage end-to-end recruitment (screening, interviews, onboarding).
• Handle employee records, attendance, and HR documentation.
• Develop and implement HR policies and procedures.
• Manage employee relations, engagement, and performance processes.
• Coordinate payroll inputs and compliance requirements.

Prerequisites Required:

• Graduate / Post-graduate in HR, MBA (HR preferred)
• Strong communication and interpersonal skills
• Knowledge of HR processes, labor laws, and compliance
• Freshers with strong HR knowledge or internships can also apply

You can share your resume on hr@jollyagriexim.com or +919426650939.

Edit job description