Human Resource Manager

Role & responsibilities

Be in charge of managing operation of HR & Admin department to ensure alignment with the laws and strategies of the Company.

Recruitment:

• Manage and conduct companys recruitment process by preparing job advertising, selecting CVs and interviewing of candidates from medium level upper to ensure suitable candidate selection;
• Create, review and update job description in accordance to nature of positions;
• Control recruitment budget in according to the Companys policy.

Compensation & Benefit:

• Monitor probation labour contracts ensure timely & accurately;
• Develop the benefit package to ensure that the company is externally competitive and internally equitable;
• Make payroll & supervise claim records about social insurance accurately and timely;
• Contact to social insurance organisation about labour & social insurance reports effectively.

Training & performance appraisal management:

• Conduct Learning Need Analysis for the organization;
• Set up and monitor training courses and measure effectiveness of training;
• Set up KPIs, evaluate and measure performance result of employees.

Employee relation & HR management:

• Monitor compiling & updating of employee profile timely and accurately;
• Build up and maintain HR policies & procedures to be relevant to business and in compliance with laws ,regulations and procedures of HR;
• Deal with complex discipline/grievance and HR issues, using HR and company knowledge and evidencing appropriate decision-making skills;
• Support management by providing human resources advice, counsel, and decisions, analyze information and applications;
• Consult and suggest organization structure to BOD to ensure relevance and effect; • Create human resources strategies in according with business strategies of the Company;
• Prepare HR reports to General Director.

Admin tasks:

• Manage purchasing of office supplies, equipment & facilities appropriately and within reasonable cost;
• Be responsible to monitor the office to ensure cleaning and safety;
• Monitor accommodation arrangement for staff business visa, air tickets travels and immigration works for expatriate staffs including work permit, visa, passport and related requirements timely, accurately with effective cost;
• Guide organization of company’s events such as team building trip, year-end party, birthday.to engage employees as much as possible

JOB REQUIREMENT:

• Experience in Call Centers, Telesales, BPO is a MUST.
• At least 10 years’ experience in HR and 3 years’ experience in people management
• Good knowledge in local Labor Law
• Strong skills in communication, negotiation and organization
• Advanced user of excel and detailed oriented
• Excellent experiences in leading and inspiring employees
• Able to recognize root cause issues and proactively develop solutions with a sense of urgency
• Be able to adapt change of demands and workloads
• Fluent in English.