TeleSales Trainer Health Care Products

Job Summary:

Tele-Sales Trainer

Key Responsibilities:

• Conduct daily training sessions for new tele-sales batches (primarily voice-based selling).
• Design and deliver engaging, product-specific, and sales process-focused training modules.
• Ensuring customer centric approach and delivering excellent customer service each time.
• Train sales agents on Ayurvedic product benefits, customer handling, sales scripts, objection handling, CRM tools, and compliance.
• Continuously evaluate training effectiveness and adjust strategies as needed.
• Collaborate with the HR and recruitment team to align training schedules with hiring cycles.
• Monitor and mentor

  bottom performers

  during non-training periods, identifying performance gaps and providing one-on-one coaching.
• Maintain training records, reports, and assessments for all batches.
• Ensure a smooth transition of trained agents to the live sales floor.
• Stay updated on Ayurvedic product offerings, industry trends, and customer behavior.
• Liaison with Sales, Logistics and the Global team to determine Training Need Analysis.

Required Skills & Experience:

• Minimum 3-5 years of experience in

  tele-sales training

  , preferably in the FMCG, wellness, or direct sales sector.
• Proven experience in managing

  high-volume training batches

  .
• Strong knowledge of

  sales techniques

  , performance coaching, and motivational strategies.
• Excellent communication skills in

  Hindi and English

  (other regional languages are a plus).
• Ability to connect with and energize new hires from diverse backgrounds.
• High level of patience, empathy, and a result-oriented mindset.
• Basic proficiency with CRM tools and MS Office (Excel, PowerPoint, etc.).

Preferred Qualifications:

• Experience in the

  Ayurveda or wellness

  sector is a strong advantage.
• Certification in sales training, communication, or NLP is a plus.

What We Offer:

• Competitive salary and incentives
• Fast-paced growth environment
• Opportunity to shape and impact the future salesforce
• Work with a purpose-driven brand promoting natural wellness