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Goldman Sachs
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Human Capital Management

Human Capital Management

Goldman Sachs

4 - 6 years

10 - 11 Lacs

Hyderabad

Posted:3 days ago| Platform:

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Skills Required

Administration Automation Leadership development Process optimization Project management HTML Investment banking microsoft Risk management Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Divisional Overview:

The Background Check Group within the Human Capital Management ( HCM ) division retains ongoing responsibility of delivery of Background Check services for all hires at the firm. This is done in collaboration with Third Party strategic vendor partners. The Background check function by extension fulfills a risk management purpose within HCM.

Responsibilities

Run end to end Background check transactions pre and post hire.

Liaise closely with internal risk partners with regards to escalation of issues with individual background checks.

Providing reporting on status of background checks for a variety of stakeholders.

Collaborate closely with Background check leads on requirements, need based resource allocation.

Liaise with regional BGC vendor for day-to-day monitoring of cases, including turnaround time, quality and accuracy of reports.

Liaise with candidates for discrepancy resolution, adjudication of issues and BGC related concerns.

Partner with the broader Background check team/coordinators to ensure adherence to agreed SLA & process as per standard operating procedures.

Act as first level escalation for queries from vendor partners on day-to-day transactions.

Conduct detailed analysis of candidate application versus resume submitted.

Adhere to guidelines regarding confidential and sensitive information.

Facilitate administrative duties supporting pre and post hire background check.

Drive Continuously assess and improve the effectiveness and efficiency of global BGC operations, identifying opportunities for automation and process optimization.

Skills/Experience

Bachelor s degree required

Experience: Min of 4 - 6 years in managing core Background check transactions/process- Experience in managing global processes (EMEA or America s) is a must.

4+ years of experience in a leadership or managerial role, overseeing a team of analysts or specialists would be an added advantage.

Flexible to work in shifts ( 7 AM 4 PM (APAC), 9 AM 6 PM- India, 2 PM to 11 PM Global Support ) to be able to cover regions

Handle sensitive and confidential issues with complete discretion.

Strong analytical and problem-solving skills:

Excellent communication and interpersonal skills, both written and oral.

Team Leadership & Development:
- Lead, mentor, and develop a team of background check analysts, fostering a high-performing and collaborative environment.
- Provide guidance and training to the team on complex background check cases, compliance requirements, and best practices.
- Conduct regular performance reviews, set clear objectives, and support the professional growth of team members.
Adaptability and resilience:
Ability to thrive in a fast-paced, high-volume, and evolving global environment.
Project management skills:
Ability to manage multiple priorities and projects simultaneously.
Demonstrated ability to work well under pressure
Hands on experience on Microsoft suite: Word, Excel and PPT
Analytical skills/ Documentation experience.
Ability to be part of & work with a cross regional diverse team.
Experience in Team, vendor management and driving service level results.
Fast learner, highly collaborative, able to create trusted partnerships and strong consensus builder with confidence in interactions with stakeholders.

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Human Capital Management