378 Hub Operations Jobs - Page 15

We're looking for a talented & experienced Warehouse Manager for FC Operations in Surat. Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact. Responsibilities: Help oversee Same-Day Delivery operations in Surat. Manage dark store/delivery fleet teams in Saroli FC. Work closely with our customers (D2C/E-Commerce Brands) and support them in growth. Own all aspects of Warehouse FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, last-mile vendor partnerships, COD management. Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city. Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them. Oversee weekly audits and daily MIS reporting to Management. Help create a rockstar culture amongst your team to scale to profitability. Qualifications: 2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies like Xpressbees, ekart, Delhivery, EcomExpress, Blinkit, etc. Team management, stakeholder management, & independent decision-making experience are a must. Must have an owner's mindset. We are looking for owners, not employees. Benefits: Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era. Annual company retreat. Growth Opportunities

Designation : Lead Hub Operations Location : Mumbai (Thane Kalyan Ulhasnagar Vashi) Reporting : Regional Manager & Area Manager Key Responsibilities: The responsibilities of a Lead Hub Operations (g7) are multifaceted and demand a blend of operational acumen, leadership, and analytical skills. Core duties typically include: Operational Excellence: Overseeing all hub operations to ensure efficiency, productivity, and adherence to standard operating procedures (SOPs). This includes managing inbound and outbound processes, sorting, and inventory management within the hub. Team Leadership and Management: Leading and motivating a team of hub executives, associates, and other staff. This involves performance management, training and development, and fostering a positive and productive work environment. Performance Monitoring and Analytics: Tracking key performance indicators (KPIs) such as on-time delivery, cost per shipment, and error rates. The role requires a data-driven approach to identify areas for improvement and implement corrective actions. Cost Management and Optimization: Managing the hub's budget, controlling operational costs, and identifying opportunities for cost savings without compromising on quality and speed. Vendor and Partner Management: Collaborating with third-party logistics partners and other stakeholders to ensure smooth coordination and alignment of operations. Problem-Solving and Escalation Management: Proactively identifying and resolving operational bottlenecks and handling escalations from customers or internal teams in a timely and effective manner. Process Improvement and Innovation: Continuously seeking opportunities to improve processes, enhance efficiency, and implement new technologies and best practices within the hub. Compliance and Safety: Ensuring compliance with all safety regulations and company policies within the hub premises.

Job Title: Associate Lead-FMRTS Job Location: Bangalore (HSR Layout) 1. First Mile Operations Management Manpower planing and new rider onboarding Ensure smooth and timely pickup of shipments from sellers.Monitor vehicle utilization, load factors, and cost-efficiency.Track daily volumes, dispatch timeliness, and SLA adherence.Ensure proper shift planning, manpower allocation, and productivity tracking.Manage team of delivery associates/TLsTimely connection , control on zero pick sellers, long tail routes Rider process training and review 2. Returns Operations Handling Ensure accurate segregation of RTO (Return to Origin), customer returns, and damaged goods.Manage team of delivery associates/TLsCoordinate with the central team for faster returns processing and closures for disputed sellersEnsure proper shift planning, manpower allocation, and productivity tracking.Drive team motivation, training, and discipline.Ensure strict adherence to SOPs related to security, scanning, sorting, and documentation.Share daily/weekly reports on key metrics: pickup TAT, RTO %, exception cases, delays.Drive continuous improvement projects to enhance hub efficiency and reduce cost.Rider process training and review

Job Title: Senior Lead Job Location: Delhi -Kirti Nagar and Noida Experience : 2+ years of experience in Hub Operations Job Responsibilities : 1. First Mile Operations Management Manpower planing and new rider onboarding Ensure smooth and timely pickup of shipments from sellers.Monitor vehicle utilization, load factors, and cost-efficiency.Track daily volumes, dispatch timeliness, and SLA adherence.Ensure proper shift planning, manpower allocation, and productivity tracking.Manage team of delivery associates/TLsTimely connection , control on zero pick sellers, long tail routes Rider process training and review . 2. Returns Operations Handling Ensure accurate segregation of RTO (Return to Origin), customer returns, and damaged goods.Manage team of delivery associates/TLsCoordinate with the central team for faster returns processing and closures for disputed sellersEnsure proper shift planning, manpower allocation, and productivity tracking.Drive team motivation, training, and discipline.Ensure strict adherence to SOPs related to security, scanning, sorting, and documentation.Share daily/weekly reports on key metrics: pickup TAT, RTO %, exception cases, delays.Drive continuous improvement projects to enhance hub efficiency and reduce cost.Rider process training and review

Job Title: Senior Lead Job Location: Delhi -Kirti Nagar and Noida Experience : 2+ years of experience in Hub Operations Job Responsibilities : 1. First Mile Operations Management Manpower planing and new rider onboarding Ensure smooth and timely pickup of shipments from sellers.Monitor vehicle utilization, load factors, and cost-efficiency.Track daily volumes, dispatch timeliness, and SLA adherence.Ensure proper shift planning, manpower allocation, and productivity tracking.Manage team of delivery associates/TLsTimely connection , control on zero pick sellers, long tail routes Rider process training and review . 2. Returns Operations Handling Ensure accurate segregation of RTO (Return to Origin), customer returns, and damaged goods.Manage team of delivery associates/TLsCoordinate with the central team for faster returns processing and closures for disputed sellersEnsure proper shift planning, manpower allocation, and productivity tracking.Drive team motivation, training, and discipline.Ensure strict adherence to SOPs related to security, scanning, sorting, and documentation.Share daily/weekly reports on key metrics: pickup TAT, RTO %, exception cases, delays.Drive continuous improvement projects to enhance hub efficiency and reduce cost.Rider process training and review

Job Title: Prexo Team Leader Location: Bangalore Department: Supply Chain / Store Operations About the Role: We are looking for a Team Leader to manage operations at our Dark Stores (which handles returns, exchange, and pre-owned products). You will be responsible for handling Prexo, leading a team, checking product quality, and ensuring all processes run smoothly. Key Responsibilities: Oversee product checking, grading, and packaging Ensure timely processing of returned/exchanged items Maintain accuracy in stock and system entries Share daily updates and reports with the manager Train new team members and ensure safety rules are followed Travelling will be involved within assigned darkstore What Were Looking For: 2-5 years of experience in warehouse/store/logistics work Experience managing a team is a plus Basic computer and system handling knowledge Good communication and problem-solving skills Preferred Local language awareness Basic graduation education and two wheeler would be preferred from candidate Work Details: 6 days a week, permanent shift-based work This role will be on third party basis with Flipkart Minutes Interested candidates can share profile to nilanjanapaulc.vc@flipkart.com between (Timings to mail 9am-6pm) for enquiry about role. Preferred candidate profile Needs to travel inside Bangalore as per business requirement and manage dark store (Bike must)

Role Key Responsibilities: Oversee day-to-day operations at the hub, ensuring smooth inbound and outbound logistics. Manage large-scale manpower, including supervisors, delivery associates, and support staff. Monitor load planning, shipment sorting, dispatch, and last-mile delivery performance. Ensure compliance with company SOPs, safety standards, and legal requirements. Optimize resource utilization to meet productivity and cost targets. Handle escalation management for operational issues and coordinate with regional/central teams. Maintain MIS reports, KPIs, and dashboards for hub performance tracking. Drive continuous improvement in operational efficiency and customer service levels. Manage vendor and partner relationships (transporters, third-party logistics providers). Skills & Requirements: Strong leadership and team management abilities. Excellent knowledge of hub operations, supply chain processes, and last-mile delivery. Proficiency in using logistics management systems and MS Excel. Ability to work under pressure in a fast-paced environment. Good problem-solving and decision-making skills.

Responsibilities: Manage hub operations: last mile delivery, route planning & logistics ops Source manpower: hiring, sourcing & management Handle COD payments: processing & reconciliation Annual bonus Provident fund

Looking for FC Manager with Dmart Ready. Interested candidates can mail cv on pranali.dhanawade@dmartindia.com Designation : FC Manager Location : Bangalore Reports To : Lead - Operations Experience : 10+ years of warehousing experience in heading and managing Inbound/Outbound operations in an ecommerce or a large complex environment. Should have managed a work group of at least 10 warehouse at mid level personnel Qualification : Any Graduate from a good Institution, Post Graduation in Logistic/Warehousing/Operations/Supply Chain. Six Sigma knowledge and working experience Nature of Role : Candidates with strong leadership skill, analytical & problem solving skills, Good People management skills, Strong in networking, Systems knowledge, product & process understanding etc. Working knowledge of MS office and good knowledge of ERP. Job Description: Manage the Inbound/Outbound warehousing operations at his region. Support and be part of expansion and growth planned for the region, with effective use of technology in the entire operations. Manage Total Inbound/Outbound Operating Cost and Service Performance. Ensure safe working environment at the warehouse. Ensure Inventory management with minimum deviations. Should be able to handle various product categories including Food & Grocery, General Merchandise etc. Set the strategies and oversee execution to optimize Warehousing cost, efficiency & productivity by identifying continuous improvement and operational excellence projects. Should be able to identify and address operational bottle necks instantly. Responsible for driving and achieving targets for key Inbound KPIs such as Receiving, Putaway, Order processing, Last Mile Delivery, Inventory Accuracy. Should be able to meet end to end turnaround time as per the KPIs defined and work on enhancing Warehouse efficiency & productivity. Responsible for analyzing and presenting warehousing Cost & Service performance trends. Focuses on design and development of new outbound process to manage the growing volumes. Improve productivity in FC through development of robust and effective operational best practices. Follow Standard operating procedures and policies (SOP&P) for warehousing domain. Meet the profitability goals and successfully lead the team to achieve the organizational goals. Continuously ensure usage of Material Handling Equipments to enhance operations Ensure adherence to company policies and procedures. Ensure that all the requirement of regulatory licenses and labor law are followed.

Role & responsibilities 1. Operations Management Ensure smooth inbound and outbound logistics, minimizing turnaround time (TAT). Oversee inventory accuracy and conduct periodic stock audits. Implement best practices for warehouse space utilization and storage efficiency. Monitor and improve order fulfillment rates and service levels. 2. Team Leadership & Workforce Management Supervise and mentor warehouse staff to enhance productivity and efficiency. Ensure adequate manpower planning, including shift management. Conduct regular training sessions on SOPs, safety, and compliance. Enforce performance metrics and KPIs to track team efficiency. 3. Compliance & Safety Ensure adherence to company policies, legal regulations, and industry standards. Implement and monitor EHS (Environment, Health, and Safety) protocols. Conduct periodic safety drills and risk assessments. Maintain necessary documentation for audits and compliance checks. 4. Leadership & People Management Ability to lead, mentor, and develop a high-performing team. Conflict resolution and effective decision-making. Strong delegation and team motivation skills. 2. Warehouse & Inventory Management Proficiency in Warehouse Management Systems (WMS) and ERP software. Understanding of inventory control techniques (FIFO, LIFO, FEFO). Expertise in demand forecasting and stock optimization.

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Prepare and share Day End reports & Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & process. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters en route and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company's goal.

1. Job Title: Operations Executive Last Mile (15 Vacancies) Location : Amtala, Canning, Mahestala Experience : 2 to 3 years in last-mile e-commerce (XpressBees, Delhivery, Ecom Express, etc.) Qualification : Graduate | Age: 2428 | Male/Female Relocation : Open to relocation within West Bengal/Tripura Responsibilities : Manage daily last-mile delivery operations Lead & coordinate 4050 field staff Ensure on-time delivery and resolve delivery issues Conduct morning briefings & compliance checks Salary : 16,000 to 18,000 + PF + ESI + Allowances + 6L Insurance Apply Now: Sharbani Biswas [Executive Recruitment] 9831067997 sharbani.b@ipsgroup.co.in

Contact or Whatsapp Resume :9731676119 Role & responsibilities 1. Receiving Process 1.1) Oversee the smooth entry and exit of Line Haul vehicles, including timely gate operations and seal checks. 1.2) Supervise the unloading, receiving & staging of shipments bags (including semi large shipments & GTNL) 1.3) Reconcile received shipments against the ERP system for accuracy. 1.4) Ensure empty bags from the previous day are routed to sort centers via material handling systems. 2. Returns Process 2.1) Scan Return to Origin (RTO) bags and route them to the sortation centers. 2.2) Load semi-large and volumetric RTO shipments into sortation center vehicles. 2.3) Manage bagging of all return shipments. 3) Out for Delivery Process 3.1) Scan every shipment & sort them per area and routes. 3.2) Mark received shipments in ERP and missing shipments in the appropriate form. (as "Bags Received, Shipments not Received) 3.3) Create & assign run sheets for all the shipments (volumetric shipments included) for all Delivery Wish Masters. 3.4) Prioritize attempting undelivered Kirana shipments from the previous day. Hub Assistant FTC 3.5) Adhere to the pickup process assign return shipments to Wish Masters, verify pickups, and close the pickup sheet once returns are entered into the ERP system. 3.6) Ensure Runsheet closure after undelivered shipments are validated and reconciled in the ERP system. 4) SOP Adherence 4.1) Ensure accuracy of imaging of shipments by the Wish Master during the Open Box Delivery process. 4.2) Bag, label, and route return shipments to the sortation center. 4.3) Label and route orphan shipments (untracked or duplicate) to the sortation center. 4.5) Close the hub at the end of the day after reconciling all shipments 5) Reconciliation 5.1) Bag misrouted shipments and ensure delivery to the right hub. 5.2) Update the Consumables systems with current and future stock requirements. 5.3) Ensure all white bags are reconciled and sent back to the Sortation Center. 5.5) Separate damaged shipments, exclude them from run sheets, mark as Return to Origin in ERP, & route them back to sort centers. 5.6) Keep the records of van reporting timings, distance driven, no. of volumetric shipments signed & delivered through the Elixia App. 5.7) Pending shipments reconciliation (Including Hold at Hubs) 5.8) Reconcile all cash collections through ERP, ensuring deposits are in line with operational standards.

Hub Operations Executive - Palakkad Min 1 year of experience in Last Mile within the E-commerce industry English, Malayalam and Hindi proficiency Mandatory Location - Palakkad Contact Amritha hr@sitics.co 9072644125

Designation : Bike Rider Qualification : Any degree Experience : 0 to 5 Years Salary : 1300 to 1800 AED ( 32,000 to 40,000 INR ) + OT Free Accommodation Direct Employment visa Contact & Whatsapp HR - Kanmani - 9994016347. Required Candidate profile Required Documents 1. Resume 2. Qualification Certificate 3. Experience Certificate 4. Original Passport 5. Photo Contact & share your resume through Whatsapp - HR - Kanmani - 9994016347. Perks and benefits Free Accommodation and Transport

KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. Candidates who have Experience in operations as well as Team Management can only Apply on sunil.parab@hitachi-cashms.com

Role & responsibilities Lead daily regional transportation and warehouse operations across multiple sites. Manage coordination with principal companies regarding operational needs and KPIs. Monitor and implement safety protocols, risk assessments, and emergency responses. Drive compliance with OHS, QMS, and warehouse safety standards (HIRA, audits, etc.). Handle local operational issues, take ownership of resource planning and system controls. Coach and motivate team members across functions and ensure proper training & development. Ensure record-keeping, audit readiness, and closure of nonconformities. Respond to product complaints and quality issues by coordinating with QA teams. Support and strategize continuous improvement in logistics and supply chain operations. Represent warehouse operations in management review meetings and facilitate worker participation. Authorize financial transactions, invoices, and internal documentation processes. Plan and allocate manpower, equipment, and transport resources effectively. Must-Have Skills: Strong leadership and people management skills. Excellent knowledge of transportation and 3PL warehouse operations. Familiarity with health and safety regulations (OH&S, HIRA). Experience with process implementation and QMS documentation. Proficiency in ERP systems and transport management software (TMS). Ability to drive performance improvements and cost efficiencies.

Job Title: Lead Operations (FMRTS) Job Location: Bhiwandi -Maharastra Experience: 2-10 yrs . Key Responsibilities: Hub Operations Management: Overseeing all aspects of the hub's daily operations, including receiving, storing, and dispatching goods. Team Leadership: Providing direction, organizing, and delegating work to HUB related Team members. Order Fulfillment: Reviewing Hub orders, pulling parts, staging product, and finalizing paperwork, interacting with drivers and store networks. Inventory Management: Ensuring inventory accuracy, managing and complying with all Hub records and paperwork policies, and assisting with inventory activities and customer deliveries. Performance Monitoring: Tracking orders, performance metrics, and financial targets to ensure timely deliveries and operational success. Process Improvement: Identifying areas for improvement in hub operations, implementing solutions, and driving growth and customer satisfaction. Safety and Compliance: Implementing and enforcing safety protocols and quality standards to protect staff and assets. Communication: Communicating risks or concerns regarding order fulfillment to store leaders and collaborating with cross-functional teams. Required Skills and Qualifications: Leadership and Team Management: Strong leadership and team management skills are essential for guiding and motivating a team. Organizational and Multitasking Abilities: Effective organizational and multitasking abilities are needed to manage the various tasks and priorities of the hub. Communication and Interpersonal Skills: Excellent communication and interpersonal skills are crucial for collaborating with internal teams, external partners, and customers. Problem-Solving Skills: The ability to identify and resolve operational challenges and discrepancies is important. Adaptability: A fast-paced and dynamic work environment requires adaptability and the ability to adjust to changing priorities. Knowledge of Operational and Logistics Software: Proficiency in using relevant operational and logistics software is often required. Safety Regulations and Industry Standards: A strong understanding of safety regulations and industry standards for hub operations is essential. Relevant Experience: Prior experience in hub or operations management, with a strong track record of leadership, is typically required. Qualification: Minimum Graduate or Master degree (added advantage)

Role Overview: HUB Manager has the overall responsibility for planning and execution of entire Middle mile Operations & implementation of Operations SOPs. Daily responsibility included activities like management of TAT of incoming consignment and disbursal, HUB Operations and resolution of major complaint & queries. Roles and Responsibilities: • Management of Processing of Consignments through our Hubs and timely Connection of the load in the Scheduled Routes. • Management of Load Processing Variance • Process Adherence • Timely Connection of Load as per Scheduled Cut-Offs • Resolution of Queries • Team management. • Improve processes, policies, and practices so as to achieve companys goals and ensure regional hubs adhere to company-wide laid down rules and guidelines • Excellent Leadership skills to keep their employees motivated, resolve conflicts and make hard decisions • Good Decision making skills/ability that affect the company • Help improve the efficiency of support services and also ensure free flowing communication amongst the stakeholders • Work hand-in- hand with top management in order to develop and implement new plans/ideas that will enhance the operations of the company at large • Timely Evaluating performance • Responsible for overall performance of Middle mile • Ability to Analyze and think strategically • Must have customer service skills and be able to maintain a consistent, high level Of service • Reviews service KPIs and addresses metrics that are not meeting target. • Graduate or Post Graduate with minimum of 6 – 10+ years of experience in operations in courier industry. • Experience in HUB Management / Logistics Warehouses

** Intrested Associates Please Apply through : https://forms.gle/3PFpXF8fp1v6QGNq9 ** Key Responsibilities Last-Mile Delivery Management : Supervise and manage the daily activities of the last-mile delivery team, ensuring the efficient allocation of resources to meet and exceed customer delivery expectations. Hub Operations Oversight : Direct all hub-related functions, including precise inventory management, accurate order fulfillment, and seamless logistics coordination from receiving to dispatch. Cross-Functional Collaboration : Partner effectively with sales, customer service, and other internal teams to promptly resolve operational challenges and enhance overall business performance. Process Improvement & Optimization : Develop, implement, and monitor new processes and strategies aimed at increasing operational efficiency, reducing costs, and boosting customer satisfaction levels. Compliance and Safety : Guarantee strict adherence to all company policies, operational procedures, and relevant local and national regulatory requirements. Diversity Role Locations This position is open for diversity hiring in the following locations: Hyderabad Visakhapatnam Vijayawada Nellore Across Andhra Pradesh and Telangana

As a Hub Incharge You Will Job purpose (Brief summary of the overall purpose of the role within the organization) An Executive- Hub Operations’ is principally responsible to maintain standard in hub operations in such a way that the overall operations are handled smoothly hereby ensuring efficiency. Specific duties and responsibilities Hub Operations Management - Responsible for overall reverse and last mile hub operations - Ensure all processes are followed and timely execution of shipments - Pilferage control and cost control Vehicle Management - Responsible for Van utilization Manpower Management - Effective utilization of Field Executives Attendance Management - Ownership for attendance check and control of team members Relationship Management - Responsible for maintaining a harmonious relationship with the landlords and neighbors Route Management - Assign routes to field executives for pickups and deliveries Vendor Management - Administration of utilities and all facilities for the hub as Facility Head Knowledge and skills 1. List typical education and experience Minimum two years of experience in logistics/ecommerce No Specific Education Requirement 2. List specific skills and give examples of how they apply to this role Team Handling (e.g., “Handle a Team of >20 members”) Geographical Knowledge (E.g., ”Route Management”) Legal Knowledge (E.g., “Process Shipment through sale tax”) Ownership (E.g., “Attendance Check and Control".”) Problem solving (E.g., “Pilferage(Theft) Control and Cost Control”) Job specific skills (E.g., “working knowledge of MS Excel, MS Word & experience with Access, PowerPoint, Outlook required, Experience with database and computer application ) Leadership (E.g., “Is responsible to train, motivate and discipline team members.”) Strong Written and Verbal Communication (e.g.,” Knowledge of local language to coordinate with the Field Executives/Team Leaders” or “Coordination with business through mails or calls whenever required”) Effort On Field/Hub Operations Work Duration varies from 8-9 hours depending upon the load 6 days working (per week) No Fixed Weekly Off Morning & Evening Shifts Role & responsibilities Preferred candidate profile

Role & responsibilities As a Hub Incharge You Will Job purpose (Brief summary of the overall purpose of the role within the organization) An Executive- Hub Operations’ is principally responsible to maintain standard in hub operations in such a way that the overall operations are handled smoothly hereby ensuring efficiency. Specific duties and responsibilities Hub Operations Management - Responsible for overall reverse and last mile hub operations - Ensure all processes are followed and timely execution of shipments - Pilferage control and cost control Vehicle Management - Responsible for Van utilization Manpower Management - Effective utilization of Field Executives Attendance Management - Ownership for attendance check and control of team members Relationship Management - Responsible for maintaining a harmonious relationship with the landlords and neighbors Route Management - Assign routes to field executives for pickups and deliveries Vendor Management - Administration of utilities and all facilities for the hub as Facility Head Knowledge and skills 1. List typical education and experience Minimum two years of experience in logistics/ecommerce No Specific Education Requirement 2. List specific skills and give examples of how they apply to this role Team Handling (e.g., “Handle a Team of >20 members”) Geographical Knowledge (E.g., ”Route Management”) Legal Knowledge (E.g., “Process Shipment through sale tax”) Ownership (E.g., “Attendance Check and Control".”) Problem solving (E.g., “Pilferage(Theft) Control and Cost Control”) Job specific skills (E.g., “working knowledge of MS Excel, MS Word & experience with Access, PowerPoint, Outlook required, Experience with database and computer application ) Leadership (E.g., “Is responsible to train, motivate and discipline team members.”) Strong Written and Verbal Communication (e.g.,” Knowledge of local language to coordinate with the Field Executives/Team Leaders” or “Coordination with business through mails or calls whenever required”) Effort On Field/Hub Operations Work Duration varies from 8-9 hours depending upon the load 6 days working (per week) No Fixed Weekly Off Morning & Evening Shifts Preferred candidate profile

PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*

Job description Job Title: Manager- Network Sort Center Job Location- Kolkata- DC About the company:-Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories - including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day. Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. Working at Shadowfax Shadowfax believes in an open, intellectually honest cultural where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech startup thats revolutionizing the logistics industry. As a Manager - Sort Centre You Will Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping. Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals. Oversee daily operations, while controlling and managing inventory and logistics. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities:- Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages. What to bring: Experience in Warehouse Management/ Operations Experience in E-commerce/Logistics preferable 5 to 12 Years of Experience Experience in Sort centre and automation process

Please find below Job Description for Fleet Coach. Designation- Fleet Coach Location: Kozhikode Payroll (CIEL) 6 months it may extend Budget- As per company norms Roles and Responsibilities:- Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Desired Skills:- Prior experience in process design and operations implementation. 2-3 years of experience in managing blue collar workers. Should have a bike and be willing to travel within the city. Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain consistency. To apply share your CV @ jennifer.ar@cielhr.com or call @ 8240645865 (Whatsapp).