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Team Lead

1 - 3 years

2 - 3 Lacs

Mangaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Hub Operations Team Handling Last Mile Delivery Logistics Management Route Planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred Male candidates Graduation Mandatory

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Flipkart
Flipkart
www.flipkart.com

E-commerce

Bangalore

30,000+ Employees

385 Jobs

    Key People

  • Kalyan Krishnamurthy

    CEO

  • Rajesh Magow

    Co-founder & CEO - India Operations

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