5 - 8 years

5 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities : Lead and manage daily operations to ensure smooth and efficient workflows. Develop, implement, and monitor operational policies and procedures. Identify areas of improvement and propose process optimization initiatives. Set goals and KPIs for the operations team; monitor performance and report metrics. Manage budgets, forecasts, and resource allocation for operational functions. Collaborate with cross-functional teams such as HR, Finance, Sales, and Customer Service. Ensure compliance with company policies, legal guidelines, and regulatory requirements. Hire, train, supervise, and evaluate operations staff; foster a high-performance culture. Oversee vendor relationships and logistics Handle escalations, risk mitigation, and crisis management within operations.

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