HRO Payroll : US : Canada : UK

Job Description

Outpace Consulting Services is seeking experienced Team Leads for Human Resources & Payroll operations, specializing in US, Canada, or UK Payroll for a leading ITES company. In this role, you'll oversee a team responsible for managing the end-to-end payroll process for your assigned region. You'll ensure accurate and compliant payroll transactions, handle client escalations, and provide timely payroll data. This position acts as a crucial point of contact, driving operational efficiency, coaching team members, and coordinating with various stakeholders to ensure seamless daily payroll operations. Key Responsibilities: Team Leadership: Lead and manage a team of 8+ associates , providing coaching and support to improve productivity and maintain high service quality. End-to-End Payroll Management: Oversee the complete payroll process for the assigned region (US, Canada, or UK), ensuring transactions are accurate and compliant with government regulations. Client & Stakeholder Management: Handle client escalations and reviews, interact with customers for metrics and tracking, and provide timely payroll data. Communicate effectively with upstream and downstream payroll partners and other vendors. Compliance & Data Accuracy: Ensure adherence to payroll regulations for the relevant countries. Operational Efficiency: Monitor performance metrics and drive initiatives to enhance operational efficiency. Payroll System Integration: Manage all areas within the Payroll Transaction services scope, including payroll integration with Time and HCM systems. Query Resolution: Manage payroll-related queries effectively. Required Qualifications: Experience: Overall 6+ years of experience in the Payroll domain, specifically managing all areas within Payroll Transaction services scope. Minimum 1 year of Team Lead experience handling a team of 8+ associates for a client. Mandatory experience in US, Canada, or UK Payroll Process , including pre-payroll and post-payroll activities. Experience in handling client escalations and reviews. Should have interacted with customers for metrics and tracking. Skills:Excellent Communication Skills (written and verbal). Proficiency in MS Office & Excel . Strong Customer Management Skills and Presentation Skills. Effective Coaching Skills. Education: Any Graduate. Preferred Qualifications: Experience in ITAR, NRC . Experience on multiple Payroll systems. Experience in managing Payroll Queries. Experience on Payroll regulations for various countries. To Apply: WhatsApp Hi to +91 9151555419 . Then, click Start to apply and fill in your details. Select Other for location to get multiple options. Use the relevant Job Code for your preferred location and specialization: Bangalore - US Payroll: Job Code #387 Bangalore - Canada Payroll: Job Code #388 Bangalore - UK Payroll: Job Code #389 Mumbai - US Payroll: Job Code #488