HR Technology Senior Specialist

Key Responsibilities

• Act as Systems Administrator for HR technology, including HRMS, Time Tracking, Payroll, Projects, Benefits, ATS, LMS, Talent Management, and HR Portal technologies (telephony, case management, knowledge management).
• Partner with stakeholders (HR, Payroll, Finance, Audit, Benefits, Legal, associates, vendors) to determine strategic needs, define functional/technical specifications, troubleshoot issues, and implement initiatives.
• Utilize complex reporting tools to develop, document, and monitor cross-process data integration points; resolve misalignments across process areas.
• Support teams in identifying, analyzing, and planning the implementation of optimized designs, cleansing legacy data, and prioritizing integrated data conversion.
• Develop and manage business process designs and ensure accuracy of associate information (company data, location data, position data, custom fields, parent/child relationships, etc.).
• Serve as key liaison with HR, Accounting/Finance, and Internal/External Auditors for SOX compliance issues and for new setup (company, locations, departments, etc.).
• Develop and manage audit processes for associate information to ensure integrity, consistency, and reliability across the organization.
• Recommend process improvements related to data utilization and maintenance.
• Perform testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing system testing.
• Manage deployment and testing of system patches and new releases.
• Provide system updates and enhancement recommendations to stakeholders.
• Create, maintain, and deliver associate training materials.
• Develop, implement, and maintain associate master data standards, ensuring legal compliance and alignment with company policy.
• Serve as Tier 2 Specialist to resolve complex technical issues raised by associates and managers.
• Maintain strong working relationships with business owners as a process advocate.
• Track issues, manage the resolution process, and provide recommendations to mitigate risk.
• Create and deliver status reports for related project activities to key stakeholders.
• Perform additional related duties as assigned.

Experience & Educational Requirements

• Bachelor's Degree in Business Administration, Accountancy, Sales, Marketing, Computer Sciences, or related fields (or equivalent combination of education and experience).
• Minimum 6+ years of progressively responsible experience; prior HRIS experience required.

Minimum Skills, Knowledge & Abilities

• Strong working knowledge of HRIS systems (Timekeeping, HRMS, Talent Management), complex reporting tools, and Microsoft Office Suite (Word, Excel, Access, SharePoint, PowerPoint).
• Workday Ecosystem experience required.
• High-level understanding of business functions, end-to-end processes, strategic imperatives, and project management.
• Strong business case mentality and consultative skills; ability to facilitate group consensus.
• Ability to create trust and confidence quickly.
• Independent judgment and creative problem-solving skills in complex environments using leading-edge technology.
• Strong verbal and written communication skills with technical and non-technical audiences; solid teamwork and interpersonal skills.
• Ability to present and discuss strategies/technical information persuasively and clearly.
• Strong business planning, analytical, and conceptual skills to evaluate problems and recommend solutions.
• Well-developed organizational and time management skills with strong attention to detail.
• Ability to develop and deliver training methodologies and materials.
• XML and XSLT knowledge preferred (not required).
• Prior Kronos and/or SharePoint experience is a plus.