Posted:1 day ago|
Platform:
Remote
Full Time
Requirement:
• Minimum 5+ years of experience in HR Service - Looking for SuccessFactors tool exp along with HR onboarding exp.
• HR Onboarding experience is mandatory
• NP: Immediate
HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities:
• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
• Respond & resolve queries in a timely & accurate manner with employee experience at the core.
• Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
• Follow the Desktop Procedures / KB articles defined for every transaction/query
• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
• Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
If interested please share your cv at "srividya.p@twsol.com"
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