HR Operations Specialist - ELC

As a core member of the Employee Life Cycle Management (ELCM) team, you will be responsible for delivering HR Service support to the HR community, business managers and employees. Reporting to the Team Lead, you will provide a high level of support for internal customers, with accurate and timely processing of information for all stakeholders.

Your responsibilities

• Independently managing end to end offer letter management.
• Handle new joiners queries both over the phone and through email.
• Coordinate several areas of Payroll processing, BGV process, Onboarding, Relocation, Visa and interacting with vendors and the business.
• Effectively communicate with the vendors, candidates and internal team members while maintaining confidentiality.
• Candidate Experience Management: Provide best in class candidate experience through all candidate touchpoints.
• Execute the HR CORE processes through Workday ensuring that Organization Management (OM), Personnel Administration (PA) & Payroll related data accurately according to the global standard processes
• Process ownership of complete employee life cycle from Hire to Retire/ Termination
• Monitors payroll relevant data in HR Core (salary, recurring payments etc.), whilst ensuring supporting documentation is in place. Play key role in the lock and unlock process of critical data within HR Core.
• Ensuring execution and delivery of ELCM services according to defined Service Level Agreement(s) like TAT, quality and Customer satisfaction (C-SAT)
• Attention to detail and accuracy
• Willingness to learn and implement the learning in an innovative manner.

Your background

• A Bachelors degree in any stream

• At least 1-3 years of experience in HR Shared Services in a global organization will be advantageous
• Proficiency in MS Office and excellent written and verbal communication skills
• Ability to manage multiple demands on time and work with cross-functional teams
• A collaborative, solutions-oriented approach and strong analytical skills
• A proactive way of working to serve customers with a can-do attitude
• Flexible to work in shifts

Shift Night Shift (5:30PM to 2:30AM IST)