HR Operations Administrator

As an HR Operations Administrator at Colt Data Centre Services in Mumbai, you will play a crucial role in supporting colleagues and ensuring efficient HR operations. Your responsibilities will include: Colleague Support: - Acting as the primary contact for HR queries from employees, managers, and external stakeholders. - Providing guidance on HR procedures, systems, and benefit programs. - Escalating complex queries and policy advice to the appropriate HR team. - Maintaining FAQs and knowledge base with up-to-date information. HR Administration: - Managing and updating accurate employee records in HR System and electronic files. - Generating employment letters, contracts, and other necessary documentation. - Facilitating onboarding and offboarding processes, including coordinating background checks and exit interviews. - Ensuring compliance with Standard Operating Procedures (SOPs) and updating them as processes evolve. Benefits Administration: - Assisting employees with benefits enrollment, changes, and inquiries. - Processing benefit changes due to life events, new hires, and terminations while updating master data accordingly. - Collaborating with benefits providers to ensure timely enrollment and address any issues. - Supporting annual enrollment processes in coordination with the Reward and Benefits Manager. Data Management: - Maintaining accurate and secure employee data. - Assisting in auditing HR and benefits data to ensure compliance with policies and regulations. - Managing employee data in alignment with global and local data policies. Skills and Experience: - Minimum 4 years of experience in HR Administrative or Shared Services roles. - Proficiency in HRIS platforms such as SAP Success Factors, Workday, etc. - Strong Microsoft Office skills, particularly in MS Word and Excel. - Exceptional organizational skills with the ability to multitask and prioritize effectively. - Fluency in English, both written and spoken, is preferred. - Familiarity with local employment laws, benefit regulations, and HR compliance. Certifications: - Working towards a recognized qualification such as CiPD. Join Colt Data Centre Services to contribute to a customer-centric environment by ensuring smooth HR operations and supporting colleagues across various functions. Your role will be pivotal in maintaining accurate records, administering benefits, and upholding data management standards to drive organizational success and employee satisfaction.,