HR Core Operations Support Intermediate Analyst

Role Overview: The HR Core Operations Support Intermediate Analyst position at our company is an intermediate level role focused on providing HR operations support services. Your responsibilities will include tasks such as employee record/document generation, storage & retrieval of employee records, and employee data maintenance and delivery in coordination with the HR Operations - Core Team. The main objective of this role is to offer day-to-day operations support in alignment with HR Citi operations support infrastructure and processes. Key Responsibilities: - Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies - Interpret data and results based on the analysis of information and application of professional judgment - Apply project management to assist operational projects as assigned - Conduct feasibility analysis for significant process changes and collaborate with business teams to develop process improvements and solutions to streamline the operational workflow - Resolve varied and complex issues using professional judgment, discretion, and business expertise - Provide informal guidance and training to new and lower-level team members, as needed - Operate with a limited level of direct supervision - Exercise independence of judgment and autonomy - Act as Subject Matter Expert (SME) to senior stakeholders and/or other team members - Appropriately assess risk when making business decisions, with a focus on compliance with applicable laws, rules, and regulations - Deliver assigned HR services/operational tasks in scope Qualifications: - 2-5 years of relevant experience with a background in HR operations - Working knowledge and experience in using ServiceNow and HR human capital management systems - Understanding of HR processes and/or disciplines in large multinational institutions - Proficient in Microsoft Office - High level of knowledge related to industry standards and practices - Ability to work unsupervised and adjust priorities quickly as circumstances dictate - Demonstrates clear and concise written and verbal communication skills consistently - Self-motivated and detail-oriented - Proven organization and time management skills - Demonstrated problem-solving and decision-making skills Education: - Bachelor's degree/University degree or equivalent experience Additional Company Details: If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. For more information, you can view Citi's EEO Policy Statement and the Know Your Rights poster.,