HR BPO - Senior Executive

HR BPO SR. EXECUTIVE Company Name: Cyfuture Industry: IT Services and IT Consulting Company Website : www.cyfuture.com Location: Mumbai Experience : 2 year minimum Key Responsibilities: • Bulk Hiring: Assist in sourcing and screening candidates specifically for BPO roles. Coordinate high-volume walk-in drives and hiring events. Manage scheduling, assessments, and follow-ups with candidates. • Onboarding Assistance: Support the onboarding process for new hires in bulk hiring contexts. Organize induction programs tailored for large batches of employees. Ensure onboarding documentation is completed efficiently. • Employee Relations & Grievance Handling: Be the first point of contact for basic employee queries related to BPO operations. Escalate unresolved issues to senior HR team members. Support initiatives to maintain a positive work environment for floor employees. • HR Operations: Update and maintain records of high-volume hires in the HRMS system. Assist in creating reports on hiring metrics and compliance audits. Support attendance and payroll processing for new hires. • Employee Engagement: Help organize floor engagement activities for BPO employees. Conduct feedback sessions to improve employee experience. Assist in implementing reward and recognition programs. • Policy Support: Assist in communicating and implementing HR policies for BPO employees. Provide initial-level training on workplace expectations and ethics. Requirements : • Experience : 6 months to 1.5 years in HR with exposure to BPO bulk hiring and onboarding. • Skills : Strong communication and organizational abilities. Knowledge of recruitment tools and high-volume hiring techniques. Basic proficiency in HRMS and MS Office. • Personality : Proactive and approachable. Comfortable working in a fast-paced, high-volume environment. What we offer: A unique opportunity to join a collaborative work environment in a hyper-growth context The chance to grow your professional and technical skills, with real room for career progression A modern office in a central location in Noida An employee-friendly compensation structure that includes tax-saving components, where the employee can save tax Employee Engagement, Festival & Birthday celebrations, team outings APPLY: If you could see yourself in this role and are keen to be part of our organisation, we look forward to hearing from you. Please send your resume to surabhi.jaiprakash@cyfuture.com or connect at 9311661922 . The TA team will share the timeline and details of the hiring process during the first call. ******************