Housekeeping Staff

Job Summary:

Key Responsibilities:

Cleaning & Maintenance:

• Clean, dust, and mop floors in assigned areas (offices, rooms, corridors, restrooms, etc.)
• Make beds, change linens, and replace towels in guest rooms, offices, or other facilities
• Clean and disinfect bathrooms, kitchens, and common areas
• Vacuum carpets, wipe down surfaces, and remove trash
• Ensure all areas are cleaned to company standards and maintain cleanliness throughout the day
• Maintain cleaning supplies and report shortages to the supervisor

Inventory Management:

• Keep track of housekeeping supplies and ensure they are well-stocked
• Report damaged or broken furniture, fixtures, or equipment to management
• Maintain inventory of linens, toiletries, and cleaning materials
• Assist with the regular stocktaking and reorder items as needed

Guest or Client Interaction:

• Provide excellent customer service and respond to requests in a timely manner
• Ensure that guests or residents requests for extra amenities, supplies, or services are met promptly
• Report any issues or concerns to supervisors or management immediately

Safety & Hygiene:

• Follow health and safety regulations and proper cleaning techniques
• Ensure that cleaning chemicals are used safely and stored properly
• Maintain high hygiene standards in all areas of responsibility

Qualifications:

• High school diploma or equivalent
• Proven experience in housekeeping or cleaning, preferably in a hospitality or facility management setting
• Knowledge of cleaning techniques and use of cleaning products
• Attention to detail and a strong sense of responsibility
• Ability to work independently with minimal supervision

Preferred Skills:

• Good communication skills
• Ability to work in a team-oriented environment
• Physical stamina and ability to lift heavy items as required
• Experience with using industrial cleaning equipment (vacuum cleaners, floor buffers, etc.)
• Understanding of basic health and safety standards