Housekeeper Supervisor

Job Summary:

The Housekeeping Supervisor oversees the daily operations of the housekeeping department to ensure cleanliness, hygiene, and guest satisfaction standards are consistently met. This role involves supervising room attendants, inspecting rooms and public areas, and coordinating with other departments to ensure a seamless guest experience.

Key Responsibilities:

• Supervise and coordinate the activities of room attendants, housemen, and other housekeeping staff.
• Conduct daily inspections of guest rooms, public areas, and back-of-house to ensure standards of cleanliness and maintenance.
• Assign duties to housekeeping staff and follow up to ensure completion.
• Maintain inventory of cleaning supplies and linen; report any shortages or maintenance needs.
• Train new housekeeping staff on cleaning procedures, safety protocols, and hotel standards.
• Ensure compliance with health and safety regulations.
• Manage guest requests and complaints professionally and promptly.
• Coordinate with front office and maintenance departments to ensure timely room readiness.
• Prepare duty rosters and manage staff scheduling.
• Monitor and report on staff performance, discipline, and attendance.

Requirements:

• Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
• Strong leadership and organizational skills.
• Attention to detail and a commitment to high standards.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Good communication and interpersonal skills.
• Working knowledge of housekeeping equipment and chemicals.
• Flexibility to work in shifts, including weekends and holidays.

Education and Experience:

• High school diploma or equivalent; a degree or diploma in hospitality management is an advantage.
• Minimum 2-3 years of housekeeping experience in a hotel or resort setting.

Preferred Skills:

• Familiarity with housekeeping management software.
• Basic knowledge of maintenance and laundry operations.
• First aid and fire safety training is a plus.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹21,000.00 per month

Schedule:

• Day shift

Work Location: In person