House Manager

House Manager – Luxury Residence

Location: Mumbai / Bandra (Primary Property)

Travel: Required across other properties as needed

Role overview:

You will be responsible for independently running one luxury residence to the highest standard, ensuring seamless operations, supervising staff, managing vendors, and maintaining the home in pristine condition. This is a high-visibility, high-responsibility role for someone who can operate with autonomy, integrity, and excellence.

Key responsibilities:

Prepare the house ahead of owner/guest arrival; manage reset/cleanup after departures or events

• Oversee daily operations, upkeep, maintenance, and inspections of the luxury residence
• Supervise, schedule, train, and manage household staff (housekeepers, cooks, drivers, maintenance staff)
• Manage vendors & service providers (cleaning, repairs, gardening, specialty services)—sourcing, supervising, and quality checks
• Maintain budget, track expenses, manage petty cash, process staff salaries (if required), and keep financial records
• Anticipate household needs (e.g., backup supplies, preventive maintenance)
• Ensure compliance with safety and operational standards (electrical, plumbing, security)
• Maintain confidentiality, discretion, and professionalism in all interactions

What we are looking for:

• At least 4–5 years in hospitality, private household ideally in luxury/high net worth environments
• Ability to manage independently, make decisions, prioritize tasks, and troubleshoot issues
• Experience supervising staff; strong interpersonal and communication skills
• Trustworthy, confidential, able to handle sensitive situations and tasks
• Proficiency with Excel/Google Sheets; good with budgeting and cost control
• Willingness to respond to emergencies, occasional travel within Mumbai or nearby locations, and flexible working hours

Preferred qualifications:

• Diploma or degree in Hospitality, Facility, or Estate Management
• Exposure to luxury/UHNI households or elite environments
• Experience preparing homes for guest or VIP arrivals/events

Compensation & Perks:

• Competitive and market-aligned compensation, travel allowance
• Opportunity to work in a top luxury environment, with scope for future expansion

Candidate profile / soft skills:

• Strong organizational and planning skills
• Proactive and able to anticipate needs
• Calm under pressure, resourceful problem-solver
• High degree of ownership and accountability
• Discreet, polished, professional demeanor