Hotel Manager

Job Description

The Jungle Resort Manager is responsible for overseeing all aspects of resort operations in a wilderness or forested environment. This includes guest services, staff management, property maintenance, food and beverage, eco-tourism activities, and ensuring a unique and safe guest experience in harmony with the natural surroundings. Key Responsibilities : 1. Guest Services and Experience Ensure exceptional guest satisfaction through personalized services and attention to detail Handle guest complaints and resolve issues efficiently Promote unique jungle experiences like safaris, treks, or wildlife tours 2. Staff Management Recruit, train, and supervise resort staff including housekeeping, kitchen, front office, and guides Develop staff schedules and ensure optimal workforce utilization Maintain high levels of employee engagement and morale 3. Operations and Maintenance Oversee day-to-day operations of the resort including housekeeping, maintenance, and groundskeeping Ensure all facilities are clean, functional, and aligned with eco-friendly standards Manage inventories and supply chains for resort needs 4. Financial Management Prepare and manage budgets and forecasts Control operational costs while maximizing profitability Monitor income and expenses and prepare financial reports 5. Marketing and Promotion Collaborate with marketing teams to promote the resort through digital and traditional channels Develop and implement guest retention and loyalty programs Engage with online platforms for bookings and guest reviews 6. Safety and Environmental Compliance Ensure all operations comply with environmental, health, and safety regulations Train staff in emergency procedures and wilderness safety Promote sustainable and eco-conscious tourism practices Qualifications and Skills : Bachelor’s degree in Hospitality Management or related field 3–5 years of experience in resort or hotel management, preferably in remote or eco-tourism settings Strong leadership, communication, and organizational skills Ability to work in a remote, natural environment with limited access Passion for wildlife, nature, and sustainable tourism First aid, wilderness survival, or naturalist certification is a plus Working Conditions : Live-in position with accommodation provided at the resort Flexible working hours including weekends and holidays Physically active role with frequent outdoor responsibilities Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Food provided Work Location: In person