Hosting Expert - SEO

1 - 4 years

5 - 8 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

CodePhoenix Web Solutions is looking for Hosting Expert - SEO to join our dynamic team and embark on a rewarding career journey
  • Customer Support: Responding to customer inquiries and technical issues via various communication channels, such as phone, email, chat, or a ticketing system.
  • Troubleshooting: Identifying and diagnosing technical problems related to web hosting services, including server downtime, website errors, email issues, and DNS configuration problems.
  • Server Management: Monitoring and maintaining web hosting servers to ensure optimal performance, security, and uptime.
  • Domain Management: Assisting customers with domain registration, transfer, and DNS management tasks.
  • Control Panel Support: Guiding customers on how to use web hosting control panels (e.g., cPanel, Plesk) to manage their websites, databases, and email accounts.
  • Email Configuration: Helping customers set up and configure email accounts, troubleshoot email issues, and ensure proper email delivery.
  • Website Assistance: Offering guidance on website migration, content management systems (e.g., WordPress), and web application troubleshooting.
  • Security: Advising customers on security best practices, including SSL certificate installation and server hardening.

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