0 years

0 Lacs

Surat, Gujarat, India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

management service resolve communication

Work Mode

On-site

Job Type

Full Time

Job Description

Salary: ₹10,000 – ₹20,000 per month Industry: Hospitality / Fine Dining Restaurant Job Summary: We are seeking a warm, well-groomed, and customer-focused Hostess to join our fine dining team. As the first point of contact for guests, you will play a crucial role in creating a welcoming and elegant experience from the moment they enter. Key Responsibilities: • Greet guests in a friendly and professional manner upon arrival • Manage reservations and guest seating efficiently • Maintain an organized waiting list during peak hours • Escort guests to their tables and provide menus • Coordinate with servers and management to ensure smooth table turnover • Answer phone calls regarding reservations, take-away, and inquiries • Ensure the reception area is tidy and presentable at all times • Assist in maintaining guest records and feedback • Provide exceptional customer service and resolve minor guest issues promptly Key Requirements: • Prior experience as a Hostess or in customer service (preferred but not mandatory) • Excellent communication and interpersonal skills • Well-groomed, confident, and presentable appearance • Ability to work in a fast-paced and high-pressure environment • Fluency in English, Hindi, and/or Gujarati is a plus • Flexible to work on weekends and holidays Working Hours: Rotational shifts (including weekends and evenings) Extra- Food and Accommodation. Show more Show less

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