Hostess / Kitchen Captains / Stewards - Ahmedabad Outlet

Role Overview: As the Hostess/Kitchen Captain/Steward at our Ahmedabad outlet, you play a crucial role in ensuring smooth operations. Your responsibilities include creating a welcoming environment for patrons, managing dining flow, and assisting with kitchen operations. The Hostess greets and seats guests, setting the tone for customer experience. The Kitchen Captain oversees kitchen staff and inventory to maintain food quality and safety standards. Stewards help in maintaining cleanliness and organization in the dining area and kitchen. Together, you work collaboratively to enhance customer satisfaction and operational efficiency, contributing to the overall success of the establishment. We are seeking dynamic individuals who excel in fast-paced environments, value teamwork, and are dedicated to delivering exceptional service aligned with our brand values. Key Responsibilities: - Greet and seat guests promptly and courteously. - Efficiently manage reservation and waitlist processes. - Coordinate with kitchen and service staff for timely order delivery. - Maintain cleanliness and organization in the dining area. - Assist in food preparation and presentation as required. - Monitor food quality and safety standards. - Address customer inquiries and resolve issues professionally. - Assist with inventory management and stock organization. - Support the training of new staff members. - Ensure compliance with health and safety regulations. - Collect feedback from guests to enhance service quality. - Manage dining room flow and timing of service. - Participate in team meetings to share insights and suggestions. - Assist with special events and promotions as needed. - Perform any other duties as assigned by management. Required Qualifications: - High school diploma or equivalent; hospitality degree preferred. - Proven experience in a similar role within the hospitality industry. - Strong knowledge of food safety and hygiene regulations. - Excellent verbal and written communication skills. - Ability to work effectively in a team environment. - Demonstrated ability to manage multiple tasks simultaneously. - Strong problem-solving skills and adaptability. - Basic knowledge of POS systems and restaurant management software. - Availability to work evenings, weekends, and holidays as needed. - Positive attitude and ability to maintain composure under pressure. - Customer-oriented mindset with a passion for service. - Physical ability to lift and carry heavy items as needed. - Willingness to learn and grow in a fast-paced environment. - Familiarity with local dining trends and food preferences. - Fluency in English; additional languages are a plus. - Ability to pass background checks and health screenings. (Note: The additional details of the company were not mentioned in the provided job description.),