Hiring - L&D coordinator/ Training coordinator - Bangalore

KEY RESPONSIBILITIES

• Support Centralized Learning Delivery: Facilitate the smooth execution of both local and central training programs through effective coordination and logistical support.
  • Venue Coordination and Logistics Management: Collaborate with Training Delivery Advisors/Capability Tower teams to initiate and manage venue requests, including availability checks and associated services such as catering, housing, and materials.• End-to-End Venue Booking: Oversee the full venue booking lifecycle, including confirmation of services, cost tracking, and securing necessary approvals for external or preferred locations along with processing the PR/PO requests.• Onsite Support: in person support to training sessions including recces, venue stakeholder and vendor management, as well as faculty and learner support for the duration of the session.• Communication Skills: Strong written and verbal communication skills, with the ability to convey complex information clearly and professionally.• English Proficiency: High level of fluency in English, enabling effective collaboration in global and cross-functional environments.• Process Improvement: Identify and recommend enhancements to streamline and improve the efficiency of the venue booking process.• Stakeholder and Vendor Management: Build and maintain strong relationships with internal stakeholders and external vendors. Respond to queries promptly and manage tasks with a customer-focused approach.• Quality and Compliance: Ensure 100% accuracy and adherence to standards in all assigned tasks and documentation.• Query and Issue Resolution: Address queries and issues related to venue logistics in a timely and effective manner.• Continuous Learning and Development: Proactively up-skill by enrolling in relevant training programs via Workday and by seeking ongoing feedback from supervisors and career counselors.• Operational Resilience: Share backup plans with SMEs or People Leads ahead of planned absences to ensure continuity of operations.

JOB REQUIREMENTS: Education - Bachelors Degree

EXPERIENCE

• 2 - 3 years business experience with similar background
  

JOB SPECIFIC COMPETENCIES FUNCTIONAL KNOWLEDGE

• Stakeholder Management: Proven ability to build and maintain strong relationships with internal and external stakeholders across various levels of the organization
  • Strong written and verbal communication skills• English language proficiency: Demonstrates advanced command of the English language, enabling clear and effective communication in written and verbal forms across global, cross-functional teams• Good experience with MS Office: Excel, PPT, Word etc.• Multi-cultural awareness: Demonstrated awareness and sensitivity to diverse cultural perspectives, fostering inclusive and respectful interactions in a multicultural workplace• Critical thinking / problem solving skills: Skilled in analyzing complex situations, identifying root causes, and implementing practical, sustainable solutions• Conflict resolution, facilitation, negotiation: Adept at navigating and resolving conflicts through active listening, facilitation, and negotiation, ensuring positive outcomes.• Time management & prioritization: Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail under pressure• Preferred background in Hospitability & Event Management background: Experience in hospitality or event management will be an advantage, supporting excellence in training logistics, venue coordination, and participant experience.