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Hiring International Technical Support Voice | Kolkata | 4.60LPA

Hiring International Technical Support Voice | Kolkata | 4.60LPA

Human Before Resource

0 - 5 years

1 - 4 Lacs

kolkata rajarhat newtown

Posted:1 week ago| Platform:

Apply

Skills Required

browser security troubleshooting technical support technical voice process technical process fault finding onsite support international technical support software troubleshooting us process remote support technical helpdesk diagnosis international voice uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are Hiring for India's Leading BPS

Position- INTERNATIONAL Technical Support Associates

Location- Kolkata

Salary - Upto 4.60LPA

Call/WhatsApp

9147047911

9147047910

9007152957

9073639536

Roles and Responsibility

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and effective solutions to customer complaints and concerns.
Collaborate with internal teams to resolve complex issues.
Develop and maintain a thorough understanding of our products and services.
Identify and escalate potential issues to senior management when necessary.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Minimum 6 month - 1 years of experience in technical support or a related field.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong analytical and troubleshooting skills.
Experience with CRM software and ticketing systems.
Ability to adapt to changing situations and priorities.

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