Hiring Fraud Specialist / Jp Morgan Chase/ Intl Voice/ Sal 7.5lpa

Job Description

Greeeting from Rivera Manpower Service, Currently we are hiring for Jp Morgan Chase for Fraud Specialist, Kindly go through the job description below and contact on the given number below to book your slots for the interview Contact Name: Saranjeet Singh Contact Number : 8095708201 Email id: Saran.rivera2178@gmail.com NOTE: Please call during office hours Monday to friday 9:30 am to 6:30pm and no direct walkin allowed to the client location Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day. As a Fraud Recovery Specialist at Chase, you will not only play a pivotal role in maintaining our profitability but also embark on a rewarding career journey. This role offers you the opportunity to enhance your skills, work with a dedicated team, and contribute to minimizing credit losses, all while enjoying the benefits of being part of a globally recognized company. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures. Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face High school (10+2)or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Regards Saranjeet Singh Senior Hr consultant Rivera Manpower Servcies