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1.0 - 3.0 years

3 - 5 Lacs

Bangalore/Bengaluru

Work from Office

Naukri logo

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: RINKY 7996180830 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process For Hotel Reservation Work Location: Bangalore Cab Service: 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience or Fresher). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Rinky 7996180830 (Please send us a message on WhatsApp in case the numbers are busy).

Posted 1 week ago

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0.0 - 3.0 years

2 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

Foundit logo

Job Opening: BPO Customer Support (Graduate Fresher) Location: Malad, Mumbai Shift: Night Shift (US/International Process) Salary: ?24,000 per month Immediate Joiners Preferred Job Description: We are actively hiring graduate freshers for an international BPO voice process role. Candidates should be comfortable working in night shifts and looking to build a career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls (international clients). Resolve customer issues effectively and professionally. Maintain customer satisfaction by providing prompt and accurate solutions. Document customer interactions in CRM systems. Adhere to company policies, processes, and quality standards. Requirements: Education: Graduate in any stream (freshers welcome) Excellent English communication skills (verbal and written) Willing to work in night shifts Basic computer knowledge Immediate joiners preferred Should be based in or willing to relocate to Malad, Mumbai Job Details: Job Type: Full-time (On-site) Process: Voice (International BPO) Shift: Night shift (US timing) Location: Malad West, Mumbai Week Off: 2 rotational offs Benefits: Fixed monthly salary: ?24,000 Performance-based incentives Paid training provided Night shift allowance Growth opportunities within the organization To Apply: Send your updated resume to [Your Email ID] Or WhatsApp your details to [Your Contact Number]

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

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Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Posted 3 weeks ago

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3 - 8 years

2 - 4 Lacs

Delhi NCR, Lucknow, Chandigarh

Work from Office

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Total 3yrs of exp from BPO out of this 1 yr TL exp ON PAPER, Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR,Chandigarh or kolkata,Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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3 - 8 years

2 - 4 Lacs

Delhi NCR, Lucknow, Chandigarh

Work from Office

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Total 3yrs of exp from BPO out of this 1 yr TL exp ON PAPER, max CTC 4 LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR,Chandigarh or kolkata,Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

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1 - 5 years

3 - 6 Lacs

Pune, Bengaluru

Work from Office

Naukri logo

Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Job description: Associates with minimum 1 - 3 years of experience to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. Good communication skills with commercial/ corporate banking experience into Recoveries/ collections. Experience in Commercial / Corporate banking is mandatory. Candidates should have worked in international geographies (US/ UK/ AUS). Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 159 b) For Position in Pune Search : Job Code # 160

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5 - 7 years

5 - 9 Lacs

Pune, Bengaluru

Work from Office

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Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Job description: Minimum 5 years of experience with 1 year at least Lead experience required Good communication skills with commercial/ corporate banking experience into Recoveries/ collections. Experience in Commercial / Corporate banking is mandatory. Candidates should have worked in international geographies (US/ UK/ AUS). Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: b) For Position in Pune Search : Job Code # 161 a) For Position in Bangalore Search : Job Code # 162

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3 - 6 years

5 - 8 Lacs

Bengaluru

Work from Office

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Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Skills: a) Min 3 years Voice & Non Voice experience with International Banking Recoveries exp is a must for the below requirement. b) It can be Loan Recoveries/ Mortgage Recoveries c) Candidates should have worked in International geographies (US/ UK/ AUS). Job description: Associates with 3-6 years of experience for Agent & 5-10 Years( for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. l Voice : Articulate with good telephone manners, with the ability to be empathetic and a desire to do the right thing. l Non Voice : Articulate with good email/chat , with the ability to be empathetic and a desire to do the right thing. l Strong Communication skill in English will be a key part of the role. l Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. l A customer relationship - Focused background would be usual. l Ability to communicate in a professional manner. l Efficient and effective daily client management & Managing cases in an effective and timely manner l Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) l Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. l Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 149

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0 - 5 years

1 - 4 Lacs

Bengaluru

Work from Office

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For More Details Contact Name - SONU Number - 9035233889 email- sonu.dignifiedcareers@gmail.com Location: Bangalore, India Salary: Up to 4 LPA Shift: Night Rotational Shifts / Rotational offs Job Description: We are hiring energetic and customer-focused professionals for our International Blended Process team! Roles & Responsibilities: Handle inbound and outbound customer queries effectively. Troubleshoot customer issues and provide accurate solutions. Maintain professionalism and adhere to company policies. Work in a dynamic, fast-paced environment with rotational shifts Requirements: Education: Any graduate (Freshers & Experienced candidates can apply). Experience: 0-3 years in an international voice process. Skills: Excellent English communication, active listening, and problem-solving abilities. Availability: Willing to work in night shifts and rotational shifts. Additional: Prior experience in a BPO or call center is a plus. Benefits: Competitive Salary (Up to 4.75LPA) Performance-based incentives Transport facilities for night shifts Learning & career growth opportunities Fun & engaging work environment How to Apply? Interested candidates can send their resumes to SONU [sonu.dignifiedcareers@gmail.com or Whatsapp on 9035233889] .

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0 - 5 years

1 - 4 Lacs

Bengaluru

Work from Office

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Hiring for International Voice Process For More Details Contact Name - Deepika Number - 8971871974 email- deepika.stepstonecareers@gmail.com Location: Bangalore, India Salary: Up to 4 LPA Shift: Night Shift / Rotational Shifts Job Description: We are hiring energetic and customer-focused professionals for our International Voice Process team! If you have excellent communication skills and a passion for customer service, apply today! Roles & Responsibilities: Handle inbound and outbound customer queries effectively. Provide exceptional customer support to international clients via phone. Troubleshoot customer issues and provide accurate solutions. Maintain professionalism and adhere to company policies. Work in a dynamic, fast-paced environment with rotational shifts Requirements: Education: Any graduate (Freshers & Experienced candidates can apply). Experience: 0-3 years in an international voice process. Skills: Excellent English communication, active listening, and problem-solving abilities. Availability: Willing to work in night shifts and rotational shifts. Additional: Prior experience in a BPO or call center is a plus. Benefits: Competitive Salary (Up to 4 LPA) Performance-based incentives Transport facilities for night shifts Learning & career growth opportunities Fun & engaging work environment How to Apply? Interested candidates can send their resumes to Deepika [deepika.stepstonecareers@gmail.com or Whatsapp on 8971871974] . Join us and be part of a dynamic, global customer support team!

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1 - 6 years

3 - 7 Lacs

Bengaluru

Work from Office

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Greeeting from Rivera Manpower Service, Currently we are hiring for Jp Morgan Chase for Fraud Specialist, Kindly go through the job description below and contact on the given number below to book your slots for the interview Contact Name: Saranjeet Singh Contact Number : 8095708201 Email id: Saran.rivera2178@gmail.com NOTE: Please call during office hours Monday to friday 9:30 am to 6:30pm and no direct walkin allowed to the client location Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day. As a Fraud Recovery Specialist at Chase, you will not only play a pivotal role in maintaining our profitability but also embark on a rewarding career journey. This role offers you the opportunity to enhance your skills, work with a dedicated team, and contribute to minimizing credit losses, all while enjoying the benefits of being part of a globally recognized company. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures. Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face High school (10+2)or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Regards Saranjeet Singh Senior Hr consultant Rivera Manpower Servcies

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3 - 8 years

2 - 4 Lacs

Noida, Kolkata, Chandigarh

Work from Office

Naukri logo

Total 3yrs of exp from BPO out of this 1 yr TL exp ON PAPER, Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Required Candidate profile Work From Office-Lucknow only not for Delhi/NCR,Chandigarh or kolkata,Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Posted 1 month ago

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