Posted:1 month ago|
Platform:
Work from Office
Full Time
Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Please bring the original physical copy of any of your ID for verification. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Firstsource
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Bengaluru
Experience: Not specified
1.0 - 3.5 Lacs P.A.
4.0 - 6.0 Lacs P.A.
Experience: Not specified
0.5 - 1.5 Lacs P.A.
New Delhi, Gurugram, Delhi / NCR
Experience: Not specified
1.0 - 4.0 Lacs P.A.
Chennai
Experience: Not specified
0.5 - 1.75 Lacs P.A.
3.0 - 6.0 Lacs P.A.
Experience: Not specified
0.5 - 1.5 Lacs P.A.
Experience: Not specified
0.5 - 2.5 Lacs P.A.
Pimpri-Chinchwad, Pune
Experience: Not specified
2.5 - 3.75 Lacs P.A.
Chennai
3.0 - 6.0 Lacs P.A.
