Greetings from Personal Network!
Top MNC Hiring Domestic Technical Support (Voice Process)
Position:
Kickstart Your Career with a Leading MNC!
Key Responsibilities:
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Handle inbound and outbound calls from domestic customers regarding technical issues
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Diagnose and troubleshoot software, hardware, or connectivity problems
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Provide step-by-step technical guidance and solutions to customers
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Record and update customer details and resolutions accurately in the system
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Achieve performance metrics such as call quality, first call resolution (FCR), and customer satisfaction (CSAT)
Job Requirements:
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Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO
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Excellent communication skills in English and Hindi (regional languages a plus)
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Basic knowledge of computers, networking, and troubleshooting
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Comfortable working in rotational day shifts
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Positive attitude, customer-focused mindset, and willingness to learn
Contact Us:
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Priya: 76192 18164
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Nihal: 73384 44389
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Nithin: 98869 64485
