Hiring For Senior Group Manager (Transformational Quality) For Vizag

12 - 20 years

15 - 25 Lacs

Visakhapatnam

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Quality Improvement Process Quality Process Enhancement Continuous Improvement Transformational quality Quality Management Process Excellence Process Improvements Lean Six Sigma Quality Assurance Black Belt Stakeholder Management

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities Overall work experience of minimum 10 yrs.; minimum 8 yrs. experience in Quality Lean Six sigma Black belt certified (Master black belt preferred) Experience in automation of aspects of Quality function Knowledge & experience of Agile methodology & demonstrate a digital mindset Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset Lead Lean Six Sigma culture, applying DMAIC, DMADV and DFSS methodologies to eliminate waste and enhance efficiency. Implement holistic BPR projects, integrating advanced technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) to streamline operations. Process Redesign: Lead process redesign initiatives using Agile and Scrum methodologies, ensuring alignment with organizational goals and user needs. Stakeholder Management: Maintain strong client relationships through proactive communication, understanding client needs, and tailoring quality strategies accordingly. Business Intelligence: Utilize Business Intelligence tools like Power BI and Tableau to analyze data and provide actionable insights for decision-making. Lead Transactional Monitor to analyze transactional quality metrics using Six Sigma methodologies to identify trends and areas for improvement. Quality Assurance: Guide teams that will implement, and maintain SOPs; conduct regular internal and external audits to ensure compliance and high standards. SLA Management: Define, monitor, and manage Service Level Agreements (SLAs) with clients to ensure performance targets are met. Team Leadership: Empower and mentor the quality team, providing training, guidance, and support to achieve departmental objectives. Preferred candidate profile

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WNS Holdings
WNS Holdings

Business Process Management (BPM)

Mumbai

45,000 Employees

338 Jobs

    Key People

  • Keshav Murugesh

    CEO
  • Ameet R. Kakkad

    CFO

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