Hiring For International Non Voice Process/ Sal UPTO 5. 5 LPA !!

Job Description

Greetings from the job factory !! WE ARE HIRING FOR TOP MNC'S FOR INTERNATIONAL NON VOICE PROCESS!! CANDIDATES WHO ARE WILLING TO EXPLORE BANKING/ TELECOM DOMAINS CAN APPLY FOR THIS ROLE. JOB ROLE: CUSTOMER ADVISOR SALARY: 3.5 LPA TO 5.5 LPA SHIFT: UK/ US/ AUSTRALIAN SHIFT WORKING DAY: 5 DAYS OF WORKING, 2 DAYS OF ROTATIONAL OFF LOCATION: BANGALORE 2 WAY CABS WILL BE PROVIDED UPTO 20KM RADIUS. For More Details smitha @ 9880964847 / 9880952642 (Call or whatsapp ) Email id : Smitha@thejobfactory.co.in Role & responsibilities Addressing Inquiries: Answering customer questions about products, services, or processes through various channels like phone, email, chat, or social media. Resolving Issues: Troubleshooting technical problems, handling complaints, and finding solutions to customer concerns. Order Processing: Handling order placement, processing payments, and tracking shipments. Product Knowledge: Having a thorough understanding of the company's offerings to provide accurate information and support. Customer Feedback: Collecting feedback to improve products, services, and the overall customer experience. Additional Responsibilities: Maintaining Records: Keeping accurate records of customer interactions, issues, and resolutions. Escalation: Referring complex issues to higher-level support or management when necessary. Sales Opportunities: Identifying opportunities to upsell or cross-sell products and services. Customer Relationship Building: Building positive relationships with customers to foster loyalty and retention. Proactive Outreach: Providing support and guidance before issues arise. Collaboration: Working with other teams, like sales and product development, to improve customer experiences. NOTE- WE ARE LOOKING FOR ONLY IMMEDIATE JOINER For More Details smitha @ 9880964847 / 9880952642 (Call or whatsapp ) Email id : Smitha@thejobfactory.co.in ****PLEASE DO REFER YOUR FRIENDS****