0 - 4 years
2 - 3 Lacs
Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Job Title: Associate US Healthcare Voice Process
Location: Airoli, Mumbai (Work from Office)
Process: US Healthcare Voice (Inbound & Outbound Calls)
Work Mode: Work from Office
Shift: Night Shift (5 Days Working)
Training: 10 Days Virtual Work-from-Home Training
Training Stipend: 5,000 (after completion of 10 days training)
Salary: 22,000 In-Hand + 3,000 Night Shift Allowance (Total 25,000 per month)
Transport: One-side cab facility provided (Free of cost)
Job Responsibilities:
Handle inbound and outbound calls for US Healthcare clients.
Assist customers with queries related to healthcare plans, billing, and claims.
Maintain high-quality customer service and accuracy on every call.
Achieve daily productivity and quality targets.
Follow all process and data security guidelines.
Eligibility Criteria:
Education:
12th Pass (with strong English communication skills) OR
Undergraduate (Distance/Online Learning only) OR
Graduate in any stream such as BBA, B.Com, B.Pharmacy, BA, B.Sc (Biology/Chemistry), BFSI, BMS, BAF, BFM
Experience: Freshers can apply; prior BPO experience preferred.
Documents Required: Valid PAN card at the time of hiring.
Key Skills:
Excellent English communication skills (verbal and written).
Good listening and interpersonal skills.
Basic computer knowledge.
Willingness to work in night shifts.
Customer-focused attitude with problem-solving ability.
Perks & Benefits:
5,000 paid training stipend.
3,000 monthly night shift allowance.
One-side cab facility provided.
Stable career growth in international voice process.
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