Hiring For Customer Support/ 1- 3 YEARS EXP / FIX 6.5LPA

1 - 5 years

6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Customer Support Healthcare Process

Location:

Key Responsibilities:

  • Handle inbound/outbound calls, emails, and chats related to healthcare services.
  • Resolve customer queries regarding insurance, claims, billing, and policy information.
  • Ensure compliance with company standards and data protection policies.
  • Maintain accurate records of customer interactions in the system.
  • Meet performance targets such as call quality, resolution rate, and customer satisfaction.
  • Collaborate with internal teams to escalate and resolve complex issues.

Eligibility Criteria:

Contact for More Details:

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