Hiring For Bengali / Hindi voice process

0 - 2 years

3 - 15 Lacs

Posted:2 days ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking enthusiastic individuals for our voice process team who are fluent in Bengali and/or Hindi. This role involves engaging with customers through phone calls to provide excellent service and support.

Responsibilities

  • Engage with customers through voice calls in Bengali/Hindi to provide assistance and resolve queries.
  • Understand customer needs and provide appropriate solutions or guidance.
  • Maintain a high level of customer satisfaction by delivering exceptional service.
  • Document customer interactions and feedback accurately in the system.
  • Collaborate with team members to improve processes and enhance customer experience.

Skills and Qualifications

  • Fluent in Bengali and/or Hindi with excellent verbal communication skills.
  • Basic computer skills and familiarity with MS Office Suite.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and a customer-centric attitude.
  • Prior experience in a voice process or customer service role is a plus, but not mandatory for freshers.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Glympse Human Capital Services logo
Glympse Human Capital Services

Human Capital Services

Anytown

RecommendedJobs for You