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Pi One Technologies (π 1)
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Help Desk Support Engineer

Help Desk Support Engineer

Pi One Technologies (π 1)

3 - 5 years

0 Lacs

pune maharashtra india

Posted:1 month ago| Platform:

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Skills Required

support troubleshooting communication certifications technology

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time, on-site role for a Help Desk Support Engineer located in Pune. The Help Desk Support Engineer will be responsible for providing technical support to clients, troubleshooting issues, offering help desk support, and assisting with printer and computer hardware support. Day-to-day tasks include responding to support tickets, diagnosing technical issues, and ensuring timely resolution to maintain client satisfaction.

Qualifications

3-5 years experience in Help Desk Support
Good experience in managing tickets and triaging the issues
Technical Support and Troubleshooting skills
Experience in Help Desk Support and Printer Support
Knowledge of Computer Hardware
Excellent problem-solving abilities and communication skills
Ability to work independently and in a team environment
Certifications in relevant IT fields are a plus
Bachelor's degree in Information Technology, Computer Science, or related field

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Help Desk Support Engineer