Healthcare BPO Specialist (Night Shift)

Hiring Company:

Bombe.Design

(India’s leading design-led digital solutions partner)

Client:

US-based medical organization

Work Location & Model:

Hybrid (India-based):

• Work from Home

  most days

• Mandatory 2 days/week in-office

  during Indian business hours for team collaboration

Work Timings:

6:00 PM to 2:30 AM IST

6 days a week (Monday to Saturday)

Compensation:

₹22,000 – ₹24,000/month

Role Overview:

Healthcare BPO Specialists

night shift role

Key Responsibilities:

• Manage patient interactions via email, chat, or voice (non-clinical).
• Perform insurance verification and assist with billing inquiries.
• Schedule appointments using healthcare CRM/EMR platforms.
• Maintain accurate and confidential records.
• Coordinate with internal teams to ensure smooth operational flow.
• Meet daily performance benchmarks (accuracy, responsiveness, compliance).
  

Eligibility Criteria:

• 0–2 years

  of experience in BPO, medical back office, or customer support
• Strong communication skills in

  English

  (verbal and written)
• Basic computer proficiency and typing speed
• Ability to work consistently during

  night shift hours

• Must attend

  2 days/week in-office

  for team sync-ups during Indian daytime hours

Preferred Qualifications:

• Experience in healthcare BPO, medical billing, or insurance claims
• Familiarity with EMR, CRM, or healthcare support systems
• Understanding of US healthcare operations and HIPAA compliance
  

Why Join Us:

• Be part of a high-growth international support team
• Gain exposure to real-time US healthcare operations
• Enjoy the flexibility of a

  hybrid work environment

• Work in a culture of innovation, excellence, and continuous learning
  

How to Apply:

Email your resume to:

Call/WhatsApp:

Subject Line: